Featured Coldflow Customer Reviews

Customer feedback is important to us at Coldflow. We view it as a valuable opportunity to learn about what we're doing well and where we can improve.

The reviews and input from our valued customers are instrumental in our ongoing pursuit of delivering top-notch air conditioning products and services.

We genuinely appreciate the feedback we receive, and we eagerly anticipate the continued contributions from our customers. Your insights are invaluable to us as we strive for excellence.

Read our Customer Reviews

Reading through our numerous customer reviews below hopefully will provide you a thorough understanding of Coldflow's strengths and attention to customer service for our wide range of cuastomers and air conditioning installation and service.

New Unit Installation Reviews

Very professional. Good communication by all staff. Installers were brilliant. Hard working, communicated well and cleaned up after themselves. Would recommend.
COBURG NORTH
December 2023
Installation of replacement heating and cooling not easy or straight forward due to the age of our house.
CAMBERWELL
December 2023
Very happy with schedule changed to much earlier date, installation was quick and on time, installers were professional and courteous
HAMPTON EAST
December 2023
The installation was done very well. I am looking forward to being able to paint in my studio on the hot days now
GLEN WAVERLEY
December 2023
Darren Sales was so very helpful and went above and beyond to answer all questions and make sure the information and install was as expected. PRICING was $1000 cheaper for a superior or equal product and install super fast just before hot weather. Thanks Darren and the Installers were also great a bugger jib than first thought but they handled it with patience and professionalism. We advise knowing your home and the requirements so you can add important information at the time of the installation should it be needed as with any big change to your home. Thanks guys, we are loving our cool house and will be back for the next 3 units over the next year
CANTERBURY
December 2023
Installer was very knowledgeable, extremely helpful and very professional.
SOUTH MORANG
December 2023
Mark is a great worker and displays professionalism and personality
WERRIBEE
December 2023
Great team, professional, very well engaged with customer, service excellent
CLYDE NORTH
December 2023
they were very quick and had the job done in no time
CLAYTON
December 2023
Great service all around. The installer was very efficient
DONCASTER EAST
December 2023

Service and Repair Reviews

Excellent service, did everything possible to fix my unit quickly. Ordering part on site and picking up and returning next morning to complete the job. Couldn't be happier.
THE BASIN
December 2023
The guys were brilliant, giving instructions on usage fantastic
LANGWARRIN
December 2023
Excelelnt service. Visited the site multiple times at short notice to identify and validate root cause
MOUNT MARTHA
December 2023
Yes been very happy with all staff and service from cold flow used you many times
BRIGHTON
December 2023
Matt (not sure of name)was very personable, polite and clear
CHELTENHAM
December 2023
Really happy with his knowledge about the service. Great professionalism all round . Lovely manner. Thanks for his service.
LANGWARRIN
December 2023
Yes happy service men were on time got straight to work answered my queries on the best running temp
BAYSWATER NORTH
December 2023
On time. No mess. I recommend you to all my friends.
NEWPORT
December 2023
The service guys were on time and pleasant to deal with the check the unit on the roof and tested all safety aspects I�m satisified and would use cold flow again
GLEN IRIS
December 2023
Service was excellent. Great communication, courteous team, work completed without issue. Unit is now working efficiently just in time for summer
TRAVANCORE
December 2023