Security Alert: Suspicious Emails Reported

What’s Happening?

We’ve been alerted to a phishing scam where emails pretending to be from Coldflow are being sent with malicious attachments. These emails are not from us and are sent using generic email domains and invalid addresses.

How to Identify a Suspicious Email

• Check the sender: Official Coldflow emails will always come from a coldflow group email, emails coming from generic domains are fraudulent.
• Attachments: If an email includes an unexpected attachment, do not open it. It’s likely unsafe.
• Content: If an email looks unusual or unexpected, treat it with caution.

What to Do If You Opened an Attachment

If you’ve already opened an attachment, take immediate action:

• Disconnect your device from the internet to minimize risk.
• Contact an IT technician to check your system and ensure your data is secure.

Details About the Scam

The spammers have accessed a copy of an email sent to one of our suppliers. They are now sending a fake version to multiple recipients, attaching harmful files and misusing the Coldflow name.

How to Stay Safe

• Verify the sender’s email address before taking any action.
• Do not open any attachments you’re not expecting.
• If you’re unsure about an email’s legitimacy, contact us.

Report Suspicious Emails

If you receive an email claiming to be from Coldflow that seems suspicious, please let us know. Your vigilance helps protect others.