Featured Coldflow Customer Reviews

Customer feedback is important to us at Coldflow. We view it as a valuable opportunity to learn about what we're doing well and where we can improve.

The reviews and input from our valued customers are instrumental in our ongoing pursuit of delivering top-notch air conditioning products and services.

We genuinely appreciate the feedback we receive, and we eagerly anticipate the continued contributions from our customers. Your insights are invaluable to us as we strive for excellence.

Read our Customer Reviews

Reading through our numerous customer reviews below hopefully will provide you a thorough understanding of Coldflow's strengths and attention to customer service for our wide range of cuastomers and air conditioning installation and service.

New Unit Installation Reviews

I was intending to ring Brian today to let him know how happy we were with the whole process. everything was handled quickly and professionally from start to finish. the crew that came out to do the installation were excellent in every way. I understand that they are sub contractors but they were perfect in the way they went about their work. very good tradesmen with an obvious pride in their work and fantastic in the way the represented your compony, and we would like you to thank them again for a great job.
TIM G.
LANGWARRIN SOUTH
September 2023
It was such an great experience with you guys boys did a great job!! Soo happy with everything.
Saleh K.
THOMASTOWN
September 2023
Everything was on time and executed very professionally.
GEOFFREY H.
CLIFTON HILL
September 2023
Very professional services provided am very happy and have referred your company to a girlfriend
RUTH C.
ROWVILLE
August 2023
Thank you for the most easiest smooth professional experience from start to finish. Liam who first was appointed to visit and quote . All documents and specs were sent upon my request of 3 types of units Haier Daikin and Mitsubishi reviews. After asking and searching reviews on all 3 models offered. I was confident with the Haier. Wil and Sam the electricians who did the instal were super fast friendly and professional with all areas left clean. They also upgraded the mains powerboard on the same day. An original 1986 board was replaced with an updated board. Also very happy the Electrical Safety supervisor attended to approve the works and sign off for my electrical certificate of compliance. Also the unit looks great and is super quiet. Thank you again for your service 10/10
DARIA R.
CHELSEA
August 2023
My experience with the Coldflow feam & processes was amazing, so prompt, professional & communications were terrific. Thank you, We are loving our new split system.
Petrena N.
ROWVILLE
August 2023
Very satisfied overall. The plumbers have left their trolley in the yard, so it is at the front door for them to collect. Thanks.
ANNE D.
MONTROSE
August 2023
I was very satisfied with everything and particularly with Mel who was delightful. I couldn't believe he worked so quickly by himself. Thank you.
MARIE B.
CARNEGIE
August 2023
Special thanks to Liam , Chris and Dion for a job well done. We appreciated their courteous attention including keeping us informed of progress.
JOHN M.
BLACKBURN
August 2023
Very happy with all aspects of my purchase. Chris happily answered questions when he came and afterwards on the phone. Mark arrived right promptly on time and also answered some queries we had very obligingly. He also checked on the work the asbestos removal chap did as the roof flue had to be done differently. And mostly we are so pleased to be warm again after a week with no heating. Thank you.
KERRIE F.
GLEN WAVERLEY
August 2023

Service and Repair Reviews

The 2 technicians were prompt and efficient and explained the entire process in detail to me. I would highly recommend Coldflow to family and friends based on the exemplary service that I received.
HELEN A.
MALVERN
September 2023
I had not dealt with Coldflow until very recently. In a two week period I have dealt with service, sale and installation personnel. All of them were extremely pleasant to deal with, very helpful and efficient - great customer service makes happy customers :)
WENDY L.
MALVERN EAST
August 2023
Have used ColdFlow 4 times before, competitive pricing, professional timely installation. All debris and old air con removed from site. Highly recommended for new unit installation.
WILLAIM S.
GLEN WAVERLEY
August 2023
These people kept in touch, and were very efficient at the point of service and installation.
ROB B.
TYABB
August 2023
Very professional. they did a excellen job I definitely recommended. this company Good fast
RACHAEL M.
SKYE
August 2023
Arrive on time, be friendly and professional, and keep the working area clean and tidy
AARON C.
GLEN IRIS
August 2023
The process was very satisfactory from beginning to completion. The technicians were courteous, friendly careful and clean.
Linda B.
FERNTREE GULLY
August 2023
thank you for a wonderful service. will definitely call back for future services/maintanance!
Mohamad R.
CLYDE NORTH
August 2023
Brendan was very efficient he was on time and had good communication
Dennis P.
MELBOURNE
August 2023
THE INSTALLATION TEAM WERE EXCELLENT AND WERE ABLE TO DISCUSS THE LOCATION AND FUNCTIONING OF THE A/C's. THE ELECTRICIAN WAS A PROBLEM SOLVER, EXTREMELY CONSULTATIVE AND VERY RESPECTFUL OF OUR PROPERTY AND RETAINING THE HERITAGE FABRIC.
JOHN D.
BRUNSWICK
August 2023