About Us, Who Are We

Our Company

Coldflow is an award winning, proudly Australian owned family business. Having more than 50 years of experience in air conditioning installations (commercial and residential) and an extensive servicing division, we are able to provide the best heating and cooling solutions to any client (commercial or residential) across Melbourne (view our service areas here).

Dedication and commitment have allowed us to become Melbourne’s largest heating and cooling company. We have achieved recognition throughout the industry, and are Australia’s premier dealer of Mitsubitshi Electric, Daikin, Toshiba, Fujitsu, Breezair, Braemar and Coolair products.

At Coldflow, we offer an uncompromised quality of service, a superior product range, competitive pricing and advice from HVAC (Heating Ventilation, Air Conditioning) industry experts. All this enables us to guarantee our systems in providing maximum value and performance over the lifetime of your investment.



Our Mission

Our mission is to provide the highest level of customer service in the air conditioning industry. Our company focuses on building our business toward meeting our customer needs at every level, which could range from a single room to a large-scale commercial project.

Our organizational goal  is to provide our customers with quality, efficient, cost-effective solutions and excellence in customer service. With our extensive experience, we understand what it takes to provide business excellence in application, design, installation and all other aspects of heating and cooling.

It is our aim to build our internal culture as a fluid, dynamic and positive environment for all of our employees. We believe in fostering an innovative environment through a development of training and support.

Our staff are empowered to express themselves and be recognised for creative thinking and self development.

We believe a positive attitude, caring and committed staff are essential character qualities required in our employees to ensure growth and longevity of our business. We aim to be the market leader in all aspects of the industry and the largest in our field, providing cost benefit solutions for the consumer.

What Our Customers Are Saying
  • Excellent service & workmanship

    This is my second system that Coldflow have installed and I'm very happy with the result.
    2 head air conditioning system installation was quick and tidy. Even though the cassettes are more complicated and involved to install. All the guys cleaned up after themselves and took all the rubbish away. Excellent service and workmanship, even when it rained and then heat (it's Melbourne).
    System work a treat, just waiting for the heatwave to arrive. Great work by the team.

    Ralph Braun - Google Reviews
  • Again, very happy with the service

    I was extremely happy with the service provided by Coldflow.
    I had a ducted cooling system installed. The team turned up on time and completed the job the same day. The guys were courteous and completed the job with a minimum of fuss and disruption. The workmanship was excellent and all ducts were located as per our agreement. They placed drop sheets wherever required and cleaned up after completion. Again was very happy with the service provided by all the crew.

    George Spiliopoulos - Google Reviews
  • Recommended already to friends

    Replaced gas ducted unit. Installation was the perfect I have ever seen and the installers cleanup and did more than they were suppose to do. Customer service focused and really good company to work with. Have also got my cooling installed from them last year, so recommended already to friends and to anyone needing Heating and Cooling

    Praveen Viswanathan - Google Reviews
  • I highly recommend Coldflow and would use them again

    From my first conversation with a consultant, I felt confident that Coldflow had the experience and knowledge I was looking for. I was thrilled with the level of customer service I received and follow up from them. The installers were professional and helpful and on time. I am very happy with the evaporative cooling unit we chose, thanks to the assistance and guidance of our consultant. I highly recommend Coldflow and would use them again.

    Benita Aaltonen - Google Reviews
  • Sales consultant understood what i wanted with no pressure

    Very good service. David the Sales consultant understood what i wanted with no pressure, and was patient. Installers were friendly. Had one one problem with controller, but they have back the next day and was promptly fixed. Thanks again

    Beth Grace - Google Reviews
  • Very good service, very happy with my heating & cooling

    Thanks to Craig at Coldflow. He listened to me, about how cold and hot certain rooms were. Other companies just tried to sell me what they wanted. Very good service, very happy with my heating and cooling.

    Rania NG - Google Reviews
Why Choose Coldflow For Heating & Cooling?
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