Featured Coldflow Customer Reviews

Customer feedback is important to us at Coldflow. We view it as a valuable opportunity to learn about what we're doing well and where we can improve.

The reviews and input from our valued customers are instrumental in our ongoing pursuit of delivering top-notch air conditioning products and services.

We genuinely appreciate the feedback we receive, and we eagerly anticipate the continued contributions from our customers. Your insights are invaluable to us as we strive for excellence.

Read our Customer Reviews

Reading through our numerous customer reviews below hopefully will provide you a thorough understanding of Coldflow's strengths and attention to customer service for our wide range of cuastomers and air conditioning installation and service.

New Unit Installation Reviews

Craig was great, explaining thoroughly & giving advice on appropriate systems to best suit our floor plan. Advised where best the systems should be installed. The young lads installing were absolutely marvelous! Very polite, very tidy & we can;t fault their work. Thank you to all involved in making our purchase a hassle free transaction
BERWICK
November 2023
A special thanks to Jared Wates for who gave me some professional advice. I really recommend this guy he is a very good salesman.
DANDENONG NORTH
November 2023
Installers were fantastic. Very professional and courteous. Cleaned up afterwards. Very positive experience. Highly recommend.
HUNTINGDALE
November 2023
Jared came twice because we had a difficult set-up situation in a rear room with a box gutter. The solution worked out well. David and Daniel were professional and friendly installers who installed without fuss or mess. Sparky (Harold) was also efficient and easy to communicate with. My wife and I are very happy with the installation.
HUGHESDALE
October 2023
The sales process was thorough and informative with options The scheduling was simple The installation team were communicative and were great with troubleshooting solutions.
BRUNSWICK EAST
October 2023
Very happy with the whole process. The installer was absolutely fantastic. Very professional,
BOTANIC RIDGE
October 2023
Fantastic service from start to finish, competitive pricing from a well known, family business. Thank you
CAULFIELD NORTH
October 2023
The entire experience was issue free, from Darren coming to give me the quote to the installers - a father and son team that were very efficient and patiently explained how to use the Split system unit once it was installed - many thanks
BENTLEIGH EAST
October 2023
The guys did a great job, 3 units installed. Near and tidy job. Paul
BEAUMARIS
October 2023
Hard working installers who knew what they were doing and worked under very difficult weather conditions.
CARNEGIE
October 2023

Service and Repair Reviews

Great team who came out to service our aircon ducts & vents
HAMPTON PARK
September 2023
COLDFLOW have always been reliable, punctual and excellent professionals. Their communication is first class.
MOUNT MARTHA
September 2023
The service man was prompt and efficient. Everything was done well.
MONT ALBERT NORTH
September 2023
Technician was very polite. Gave clear answers to my questions. Was arranging a quote for replacement of the unit.
PAKENHAM
September 2023
Very happy with it all . Great people . Done with ease . Will recommend your company to friends and family
BRIGHTON
September 2023
Good service, arrived on time and finished on time.
WHEELERS HILL
September 2023
Very happy with it all . Great people . Done with ease . Will recommend your company to friends and family
BRIGHTON
September 2023
The 2 technicians were prompt and efficient and explained the entire process in detail to me. I would highly recommend Coldflow to family and friends based on the exemplary service that I received.
HELEN A.
MALVERN
September 2023
I had not dealt with Coldflow until very recently. In a two week period I have dealt with service, sale and installation personnel. All of them were extremely pleasant to deal with, very helpful and efficient - great customer service makes happy customers :)
WENDY L.
MALVERN EAST
August 2023
Have used ColdFlow 4 times before, competitive pricing, professional timely installation. All debris and old air con removed from site. Highly recommended for new unit installation.
WILLAIM S.
GLEN WAVERLEY
August 2023