Cash In on Comfort - Up to $500 Back & Your Chance to Bali!
Purchase eligible MHI units to claim up to $500 cash back and enter the draw for a Bali wellness retreat.
Discuss Promotion
Click to book an appointment online or organise a call back.
Promotion Details
Grab Up to $500 Cash Back on Mitsubishi Heavy Industries Air-Conditioners!
Upgrade your comfort and your wallet at the same time. Buy any eligible MHI wall-mounted split, multi, ducted or KX 1:1 ducted system within the promotional period and pocket a cash bonus of up to $500 direct to your bank account or Virtual Visa card.
Plus Win 1 of 3 Bali Wellness Retreats Worth $10,000!
Every valid cash-back claim also gives you one entry into the Grand Prize Draw. Three lucky customers will each score a $10,000 Bali travel voucher. Relax, recharge and come home to perfectly conditioned air.
How the Cash Bonus Works
- $50 to $250 on qualifying wall-mounted split systems
- $200 to $500 on ducted and KX 1:1 ducted systems
- $200 to $400 on SCM multi reverse-cycle systems
Multiple claims are allowed—up to eight eligible units per household—so you can renovate the whole home and watch the savings stack up.
Why Buy with Coldflow?
Melbourne’s trusted HVAC experts for 50+ years, we supply, install and service MHI’s award-winning, energy-efficient range. Let our team size and fit the right unit now before the winter chill or the summer scorch hits.
Organise a Free Quote Today
Experience the peace of mind that comes with a perfectly functioning gas ducted heater or air conditioner.
Don't let your comfort wait!
Terms and Conditions
- Offer valid on eligible Mitsubishi Heavy Industries residential air-conditioning systems purchased within promotional period.
- Cash bonus values vary by model (see eligible product list).
- Each approved claim earns one entry into the grand-prize draw for three × $10,000 Bali travel vouchers.
- For full terms and conditions.
This promotion is due to finish on 30 Sep 2025
View the Air Conditioning Systems for this Promotion
View Our Other Promotions
At Coldflow, we are always running promotions to help you save money on your heating and cooling needs.
Check out our latest promotions by category and see how you can save this winter!
What Our Customers Are Saying
Coldflow were great to deal with throughout the whole process. Communication was very good. Installers were on time, efficient and friendly. They moved furniture and picture on wall, put a sheet down over the carpet and left everything clean. Explained how to use the split system
HEATHER J.
CROYDON
During the quote process, Jared was very informative about the options available, booking staff for install were extremely accomodating for an earlier installation date & install process was fast & efficient. I would highly recommend Coldflow to anyone looking at ducted heating. Thanks Team!!
KATHLEEN K.
FERNTREE GULLY
Once again Brodie excelled and organised a technician to come straight out to tend to a minor issue. No questions asked just great customer service as always. I highly recommended Brodie and the team at ColdFlow. After using them for the first time a few years ago we would not go anywhere else. A huge 'thank you' to everyone at ColdFlow ??
TRACEY S.
GARFIELD
The whole process from selecting the Aircon, advised by Sales Rep Jared to the installation by Bailey and Anton was so efficient and smooth flowing. Installers were exceptionally courteous and helpful and professional. I couldn't be more pleased with the overall experience. Thank you very much!
Ranjit K.
FOREST HILL
I was especially happy with the happy with the airconditioner installed in my bedroom.I can highly recommend tle 2 young men who installed it. They were very polite, the airconditioner is well fitted, it works well and when cleaned up after their work. The office workers were helpful responding to calls and answering my questions.
ALMA K.
SOUTH MORANG
Product selection and design was perfect. I was always informed with progress. Installation was carried out by courteous tradesmen. The completed installation was tested thoroughly and I was shown how to operate the equipment. Well done to everyone who participated. Big Thanks!
JOHN R.
TEMPLESTOWE
Rang for a service on the existing gas ducted heating system to find the system had died. A quote for a new system was provided on the day and installed the next day. The installation team were excellent, providing great advice and support during the installation. Sincere thank you to all.
TINA M.
TEMPLESTOWE
Coldflow recently removed our gas ducted heating and it replaced with a reverse cycle air conditioner. The process from quote to installation was simple and quick! Communication in the lead up to and on the day of installation was terrific. They also tidied up after themselves! I wouldn't hesitate to recommend Coldflow to family and friends.
Madeleine L.
KENSINGTON
No ridiculous sales pitches. Gave me the info I needed, weren't pushy but very thorough with info and installation guys were great. Arrived on time, installation was done within time frame, were only happy to leave when they knew I was happy with the job. Highly recommend!!!
Kim B.
MELTON SOUTH
After 4 weeks of research, quotes & cold to replace split system I am very happy with Coldflow from Daniel coming to give quote, efficient installation by pleasant men & communication on phone. Cosy now with my bigger heating system as advised. Thank you. Would recommend you from my experience.
TRISH A.
BALWYN
I had not dealt with Coldflow until very recently. In a two week period I have dealt with service, sale and installation personnel. All of them were extremely pleasant to deal with, very helpful and efficient - great customer service makes happy customers :)
WENDY L.
MALVERN EAST
Fantastic service both in regards to receiving the quote (the man sent out seemed to be very knowledgeable and helpful in providing advice on what would work) as well as the installers, who were timely, friendly, knowledgeable and professional in their installation of our split systems :) very very happy with the service we received!!
MARC P.
WOLLERT
STEVEN crcic IS THE man !!!!! I have never had a better service in my life my girlfriend and I are so stoked he got the fan in the other room working. He was professional caring and overall a champion. Give the brother a few weeks paid time off and a raise and a promotion. 10/10 can't recommend enough
MARCUS K.
COLLINGWOOD
I was happy with the whole procedure, the cheerful telephone contacts including Adam, the visit from Chris for the original service, the quotation and information from Brian and the two installers yesterday. Thank you all for being so positive and Helpful.
VERONICA N.
ENDEAVOUR HILLS
Nick came and installed my parents heating and evaporative unit and was absolutely amazing to deal with. He was professional, polite and most of all happy to answer all our questions. Thank you Nick. Thank you to Tom the sales rep who originally came to see us too.
ANGELA M.
RINGWOOD
The two installers where great ( both named Lucas) the installed four in door head and two main units outside. Very please with the end result . This is the second time I have purchased from Coldflow and would not hesitate in recommending you to others.
Geoff B.
WARRAGUL
Sorry I had forgotten the survey. All went well. Ray came as he said and went to work straight away. He left the area clean and tidy after explaining what he had done for the service. Will definitely look to Coldflow in two years time for the next service.
LIZ P.
NOTTING HILL
The installers were exceptionally good. Understood the fragility of my ceiling and dealt with my threatening neighbour when they climbed on the roof on my side. The technician also gave me advice on how to keep the filters healthy and what setting to use. Thanks Coldflow.
JULIE D.
HAWTHORN
Luckily service personnel came early in the 4 hr window which suited me. Both were very polite and carried out the servicing plus they were able to respond to a couple of questions I had about this aircon unit ( I've recently moved in to new flat) Very satisfied Thank you Julie
JULIE B.
SAINT KILDA WEST
I was very happy with this companies service. I had a lot of appointments and they made a time that suited. They even showed me how to use the ducted heating system to as an air conditioning ducted system as I only have an air con in the lounge room. I was very impressed.
DANIELLE D.
BORONIA
I just had my two units installed. Please pass on my thanks to Jared Wates, who provided the quote, and the team that installed the systems today. The installation team worked really hard, double-checked, if not triple-checked, and certainly made sure things were clean when they left. A very professional and courteous team.
STEPHEN R.
ROWVILLE
Relatively minor problem. Serge took due diligence and checked whole unit. May need a new stop valve in future. He explained how how well our 19yo unit is functioning and gave us thoughts on future possibilities. Obviously a very experienced technician and a real gentleman.
ROD P.
KILSYTH SOUTH
The two technicians were well mannered, presented well as representative of your company and did a good job explaining what they had done in terms of the service of our gas heater. They were polite, arrived when they said they would which is important given we work form home and have work commitments. Great ambassadors for your company.
MARIANNE S.
BALWYN
Excellent service all round -from person who made appointment to the staff who attended gave great service. Notified half hour before arrival, arrived on time, service completed without fuss, used protector to safeguard flooring and minimise mess, showed photos of issue and how it was rectified, explained report and length of warranty on service.
ROSINA G.
CRAIGIEBURN
The team of installers did a fantastic job. We couldn't believe how quick they were in completing the installation of our new air conditioning system. I wouldn't hesitate to recommend Coldflow to friends or family if they require an air conditioner installed.
ANDREW R.
ALTONA
This is the second time we have had Coldflow at our house. Each time the quotes were competitive. The installers arrived on time and were super efficient removing an old device and installing the new unit. Thanks to the team especially Nick and the electricians
STEPHEN G.
SURREY HILLS
The engineers were very friendly and professional. They went out of their way to listen to me as a customer. The quality of their work was top-notch: they knew exactly what to do and they expertly installed the air con devices. Would definitely recommend ColdFlow to my friends and family.
GREG C.
MULGRAVE
The Salesman Craig who came to our home was very friendly, helpful and efficient. It was easy to pay the balance of our order at the Showroom. The two instillation guys who came to our house were also very friendly, helpful and efficient. Overall an enjoyable experience and now we are toasty warm
SANDRA S.
CRANBOURNE
Daniel Hay - Sales consultant was awesome and he recommended the best EvapCooling system for my double storey house. Installers were amazing. Did the best and clean job. Highly recommend ColdFlow for professional service and they are THE BEST in Melbourne. PERIOD.
PARAM C.
HILLSIDE
We were very happy with the whole process, from the Sales Consultant Liam, to the installers Josh, Anton, Bailey and Casper. They were all excellent workers from the moment they arrived to when they left. They were on time, polite and cleaned up all of their mess. Would highly recommend.
DEBBY F.
CHELTENHAM
Team did a great job, install team had to vary the installation location of parts, access etc, vs. communicated during the sales process. This is fine, just a note that worth getting feedback from your install team to your sales team to help future customer comms. The team kept the site clean and took away all rubbish which was great
CHARLIE H.
FAIRFIELD
The young guy was very polite, knew what he had to do , and told me what he HAD done. BTW , I was the one that organized many of Braemar heaters to be installed here in my village. ( Waterford Valley Lakes) I would have thought that you would have organized ALL the other ones to be serviced at the same time as they are the same age.
BERT B.
ROWVILLE
Prompt and good communication in letting customers know when they are about to arrive. They do and communicate what was done in service. Any questions are answered and I like the professionalism of turning up in a company named work vehicle and uniform. Also the payment method is trusted with a receipt on the email
KATHERINE V.
SCORESBY
Darren Storey - Professional, knowledgeable, easy to deal with. Adam scheduled the installation promptly and then it happened a week earlier - great. Installation crew lead by Jason - fast, efficient, timely - considering the wet weather throughout the morning and hopefully all has been done properly.
MICHAEL A.
DINGLEY VILLAGE
This my third dealing with Coldflow (3 different properties). Their response times are quick and they make the process extremely easy. The sales person is professional, responsive and easy to deal with. The installers took care, were polite and very easy to deal with.
Debra K.
ASCOT VALE
The 2 servicemen were absolutely 1st class. Extremely knowledgeable, clean and efficient. Very importantly they were also extremely considerate of my house and how they conducted themselves! Overall a brilliant experience and I will certainly be telling everyone about the flawless service that I received. Many thanks
BRETT G.
BRIGHTON EAST
This is the second time we've used Coldflow, largely due to our positive experience the first time around. Sales process was quick and easy - very clear and helpful with advice and suggestions about what we needed. Installers were lovely - really polite, efficient and thorough. Cleaned up and explained everything. Will recommend to others.
ANDREW B.
BLACKBURN NORTH
Jared came twice because we had a difficult set-up situation in a rear room with a box gutter. The solution worked out well. David and Daniel were professional and friendly installers who installed without fuss or mess. Sparky (Harold) was also efficient and easy to communicate with. My wife and I are very happy with the installation.
Andrew K.
HUGHESDALE
Overall very satisfied. Quick to come out to quote, gave various alternatives and recommendations. Installers were very efficient installing four units in a few hours without leaving a mess and units are positioned nicely. Also much more competitive offer than another couple of quotes I received.
PAUL F.
SANDRINGHAM
This was an incredibly easy process for us from start to finish. Daniel was wonderful at determining the best fit for our house and life and made the selection process so easy. The team on the day were quick and did a great job. We can't believe it didn't even take a full day. We are so happy with everything!
Tess F.
COBURG
My ducted air conditioning system was not working it had been installed by another company. I rang to try and get someone to diagnose my problem,on the same day a serviceman turned up and it was fixed for $275.00. Well worth it. Neil from Beaconsfield
NEIL S.
BEACONSFIELD
We've had the team out on a few occasions now and they have been fantastic. Always on time, great communication and clearly experts in this field. I trust their work and advice and will continue to use Coldflow in the future. I'm already referring them to family and friends.
Richard J.
IVANHOE EAST
The whole installation and mains connection went seamlessly, with only a very small 'mains disconnect' period, which was great as my son is currently WFH and had a very small unavailability time with work. Very happy with the whole process, from quote to installation.
Keith G.
HAMPTON PARK
Jared was most helpful at all stages especially with filling out the form during the cash back submission to Mitsubishi. I was very happy with Scott the electrician who returned the installation areas back to normal condition. Thanks Jared and Scott.
LIZ P.
NOTTING HILL
Ray did an excellent job. As it turned out, the error that caused the problem was cleared when the power was off after the storm, but he still made sure the system was working properly by doing a really thorough check of everything. Very helpful, professional and clearly very keen to make sure the job was done properly. Great work!
ANDREW R.
MULGRAVE
The whole process was smooth from beginning to end. (Brian was Sales Rep). Good communication was provided via phone or txt msgs. The installer (Matt) was punctual, professional, polite, friendly, and a hard worker on a very hot day! A/c unit is effective, quiet and a slimline design. Thank You!
JENNY T.
CLYDE NORTH
Daniel Hay, the person that measured up and provided the estimate was excellent. He was very professional and came across as very honest and trustworthy. The installer's were excellent on the day they just got on with the job and removed all the rubbish and vacuum up afterwards.
EDEN PARK
I have always had very good service from Coldflow in the past and now at present and I would thoroughly recommend them to everyone who has airconditioning. As our house is relatively new at present, we are waiting to hear from the builders if our system is still under warranty, if it isnt we will certainly get back to you again.
LINDA F.
CLYDE
Darren Story was very helpful with the initial site visit, he explained clearly how the installation would run, and gave us the options. Ash and his team did a highly professional job with the installation, and I am thankful that they wore masks as my mum was home recovering from surgery. A brilliant job all round, thank you very much.
Patricia j.
PARKDALE
Organised for the team to come out and assess the in laws heating and cooling. There were 6 systems in total. All were checked and reports received. Services conducted on the systems worth keeping and advice given re the others, allowing informed decisions to be made. Highly recommended.
LINA S.
MOOROOLBARK