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Showroom Appointments

While our showroom is open every Saturday for walk-ins, we understand that you might prefer a visit Monday to Friday.

Use the form below to schedule an appointment at your preferred time.

Booking an appointment ensures that our team can dedicate their time exclusively to you, providing expert guidance and answering any questions you may have about our offerings.

Coldflow Location

What Our Customers Are Saying

I was especially happy with the happy with the airconditioner installed in my bedroom.I can highly recommend tle 2 young men who installed it. They were very polite, the airconditioner is well fitted, it works well and when cleaned up after their work. The office workers were helpful responding to calls and answering my questions.
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ALMA K.
SOUTH MORANG
May 2024
We had so much trouble getting information and things booked in with other companies but Coldflow were just wonderful!! We cannot thank you all enough for getting on to things so quickly for us. Communication excellent and overall a fantastic service! Can highly recommend.
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LAUREN D.
BELLGRAVE
June 2022
I was very impressed with the professionalism and tecnical knowledge of the sales rep. I was sold exactly the right product with the best price and an extened warranty. I am very pleased as I was interstate when the heater broke and my daughter was the only person at home.
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Paul G.
WANTIRNA SOUTH
October 2021
Great service explained everything as they went. Friendly service. Wiped shoes on entering the home. Great to see the apprentice being taken under the wing of an experienced person who was very good at explaining and questioning the apprentices understanding.
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IVANHOE EAST
September 2024
Product selection and design was perfect. I was always informed with progress. Installation was carried out by courteous tradesmen. The completed installation was tested thoroughly and I was shown how to operate the equipment. Well done to everyone who participated. Big Thanks!
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JOHN R.
TEMPLESTOWE
November 2022
On time, informative quote from pleasant sales person. Quick, clean install from pleasant on time installer. Installation even brought forward, quote on Wednesday, instal on Friday! So far great service just got to see how unit performs in hot weather.
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Elizabeth A.
NARRE WARREN SOUTH
September 2023
The two installers where great ( both named Lucas) the installed four in door head and two main units outside. Very please with the end result . This is the second time I have purchased from Coldflow and would not hesitate in recommending you to others.
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Geoff B.
WARRAGUL
November 2022
Darren Storey - Professional, knowledgeable, easy to deal with. Adam scheduled the installation promptly and then it happened a week earlier - great. Installation crew lead by Jason - fast, efficient, timely - considering the wet weather throughout the morning and hopefully all has been done properly.
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MICHAEL A.
DINGLEY VILLAGE
November 2023
Everything was done very professionally by all team members. They even clean up the outside of my property, however they could have done a little better with the clean up of the inside. On the whole, I am very pleased with the installation. Thank you.
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ALEX R.
BLACK ROCK
May 2022
We were very happy with the whole process, from the Sales Consultant Liam, to the installers Josh, Anton, Bailey and Casper. They were all excellent workers from the moment they arrived to when they left. They were on time, polite and cleaned up all of their mess. Would highly recommend.
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DEBBY F.
CHELTENHAM
February 2023
I was happy with the whole procedure, the cheerful telephone contacts including Adam, the visit from Chris for the original service, the quotation and information from Brian and the two installers yesterday. Thank you all for being so positive and Helpful.
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VERONICA N.
ENDEAVOUR HILLS
June 2023
Once again Brodie excelled and organised a technician to come straight out to tend to a minor issue. No questions asked just great customer service as always. I highly recommended Brodie and the team at ColdFlow. After using them for the first time a few years ago we would not go anywhere else. A huge 'thank you' to everyone at ColdFlow ??
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TRACEY S.
GARFIELD
February 2024
Darren Story was very helpful with the initial site visit, he explained clearly how the installation would run, and gave us the options. Ash and his team did a highly professional job with the installation, and I am thankful that they wore masks as my mum was home recovering from surgery. A brilliant job all round, thank you very much.
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Patricia j.
PARKDALE
April 2023
This is the second time we have had Coldflow at our house. Each time the quotes were competitive. The installers arrived on time and were super efficient removing an old device and installing the new unit. Thanks to the team especially Nick and the electricians
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STEPHEN G.
SURREY HILLS
December 2023
This my third dealing with Coldflow (3 different properties). Their response times are quick and they make the process extremely easy. The sales person is professional, responsive and easy to deal with. The installers took care, were polite and very easy to deal with.
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Debra K.
ASCOT VALE
April 2023
The Installers were punctual, and very courteous and helpful in explaining any questions I had. The installation went with no problems, all rubbish was removed and the site looked very tidy afterwards. The two installers worked well together and certainly did a great job
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PETER P.
PARKDALE
March 2022
Craig was great, explaining thoroughly & giving advice on appropriate systems to best suit our floor plan. Advised where best the systems should be installed. The young lads installing were absolutely marvelous! Very polite, very tidy & we can't fault their work. Thank you to all involved in making our purchase a hassle free transaction
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TRACEY M.
BERWICK
November 2023
Chris was exactly on time to do the quote, he was very knowledgeable about what would and would not work and the quote was fast and competitive. The installers were on time, courteous and professional. The installation was neat and they left the house tidy.
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MARK W.
MONTROSE
January 2022
The complete process from quotation with Craig to the installation yesterday was a great experience. We would have no hesitation in recommending Coldflow to family and friends. We were actually told about Coldflow by my stepson and his partner in Koo Wee Rup.
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HAMPTON PARK
August 2024
Darren was great at providing me with options at an affordable price. The men who came to install were professional, quick and knowledgeable. The job was done within an hour or so. I also really appreciated the text message updates along the way when the men were coming for installation. Thanks again!
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JACQUI R.
BRIGHTON EAST
February 2022
An excellent experience. The online was simple and efficient. The call out team were on time, clean uniforms, friendly and polite. Their work was excellent. Everything was made clear. I honestly couldn't fault my dealings with your firm, you should be very proud of the work you must have done to achieve this standard.
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Richard S.
BRIGHTON EAST
July 2023
No ridiculous sales pitches. Gave me the info I needed, weren't pushy but very thorough with info and installation guys were great. Arrived on time, installation was done within time frame, were only happy to leave when they knew I was happy with the job. Highly recommend!!!
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Kim B.
MELTON SOUTH
October 2022
Excellent service all round -from person who made appointment to the staff who attended gave great service. Notified half hour before arrival, arrived on time, service completed without fuss, used protector to safeguard flooring and minimise mess, showed photos of issue and how it was rectified, explained report and length of warranty on service.
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ROSINA G.
CRAIGIEBURN
July 2024
This is the second time we've used Coldflow, largely due to our positive experience the first time around. Sales process was quick and easy - very clear and helpful with advice and suggestions about what we needed. Installers were lovely - really polite, efficient and thorough. Cleaned up and explained everything. Will recommend to others.
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ANDREW B.
BLACKBURN NORTH
August 2022
I had not dealt with Coldflow until very recently. In a two week period I have dealt with service, sale and installation personnel. All of them were extremely pleasant to deal with, very helpful and efficient - great customer service makes happy customers :)
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WENDY L.
MALVERN EAST
August 2023
Fantastic service both in regards to receiving the quote (the man sent out seemed to be very knowledgeable and helpful in providing advice on what would work) as well as the installers, who were timely, friendly, knowledgeable and professional in their installation of our split systems :) very very happy with the service we received!!
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MARC P.
WOLLERT
January 2024
The team of installers did a fantastic job. We couldn't believe how quick they were in completing the installation of our new air conditioning system. I wouldn't hesitate to recommend Coldflow to friends or family if they require an air conditioner installed.
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ANDREW R.
ALTONA
February 2024
From quote to install went very smoothly. Appreciated the honesty to offer the VEEC rebate as part of quote - other companies gave quotes that did not show this rebate and most likely would pocket the extra themselves. Even the Installation team turned up earlier than expected and did a very professional job. Thanks.
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CHELTENHAM
August 2024
The engineers were very friendly and professional. They went out of their way to listen to me as a customer. The quality of their work was top-notch: they knew exactly what to do and they expertly installed the air con devices. Would definitely recommend ColdFlow to my friends and family.
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GREG C.
MULGRAVE
November 2023
Luckily service personnel came early in the 4 hr window which suited me. Both were very polite and carried out the servicing plus they were able to respond to a couple of questions I had about this aircon unit ( I've recently moved in to new flat) Very satisfied Thank you Julie
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JULIE B.
SAINT KILDA WEST
March 2024
We had a great experience. We were called when there was a cancellation and had the heater installed very quickly. Nick who did the installation did a fantastic job, please pass our thanks on to him. Would highly recommend his work to anyone. Kind Regards
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IAN G.
ASHWOOD
January 2024
Appointment was confirmed by email from office 10/4 pm but technician was booked for morning. When I was not at home when he phoned, he arranged to come back in the afternoon and do the job. Very helpful and he explained everything they had done and etc.
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BRUNSWICK
August 2024
very good installation except for electrician not turning up on the day. He did come the next day though. The unit is working very well as i needed it to replace an aging gas wall heater. I would recommend Coldflow company to anyone interested in this kind of product.
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JOHN R.
KURUNJANG
August 2022
This was an incredibly easy process for us from start to finish. Daniel was wonderful at determining the best fit for our house and life and made the selection process so easy. The team on the day were quick and did a great job. We can't believe it didn't even take a full day. We are so happy with everything!
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Tess F.
COBURG
January 2023
The 2 servicemen were absolutely 1st class. Extremely knowledgeable, clean and efficient. Very importantly they were also extremely considerate of my house and how they conducted themselves! Overall a brilliant experience and I will certainly be telling everyone about the flawless service that I received. Many thanks
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BRETT G.
BRIGHTON EAST
January 2024
Sorry I had forgotten the survey. All went well. Ray came as he said and went to work straight away. He left the area clean and tidy after explaining what he had done for the service. Will definitely look to Coldflow in two years time for the next service.
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LIZ P.
NOTTING HILL
June 2024
Jared, Lucas and Luke were all very professional, friendly and courteous. We were very impressed with the communication and all were on time for scheduled appointments. They were all just really easy to deal with, we'd definitely recommend Coldflow.
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KATE H.
CHADSTONE
December 2023
Courteous serviceman with professional attention to his job. Easy to book. Fair cost for service rendered. (A competitor outfit required pre-payment for the service call, about $150, and then quoted a price of $2,000 for the same work. He was quickly escorted off the premises.)
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BERWICK
September 2024
We are extremely satisfied with the way our whole installation was completed. They were polite, efficient and on time. They keep us informed as to there attendance and the whole process from start to finish. I would have no hesitation in recommending Coldflow Heating and Cooling.
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JOHN O.
HILLSIDE
December 2021
Installation completed earlier than anticipated, which was greatly appreciated. The installer arrived at the notified time, and completed the installation and instruction of how to operate the the cooler in an extremely efficient and friendly manner.
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kevin s.
MULGRAVE
December 2021
My ducted air conditioning system was not working it had been installed by another company. I rang to try and get someone to diagnose my problem,on the same day a serviceman turned up and it was fixed for $275.00. Well worth it. Neil from Beaconsfield
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NEIL S.
BEACONSFIELD
March 2024
Everything went so smoothly. I had originally contacted few other companies for quotes however none of them called to book a time. Coldflow was the only company who called, was on time with everything and was very professional. From sales to Installation it went great. We love our new system: I would definitely definitely recommend Coldflow.
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OZLEM A.
MICKLEHAM
October 2021
The Installers, Dave and his two assistants were very organised, planning and executing every part of the installation with precision never wasting a moment. They worked as a professional team always anticipating the next move. Dave's leadership and experience ensured a smooth fit out and a top job. I highly recommend him. They cleaned up too.
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JAMES G.
MOUNT WAVERLEY
April 2022
The whole installation and mains connection went seamlessly, with only a very small 'mains disconnect' period, which was great as my son is currently WFH and had a very small unavailability time with work. Very happy with the whole process, from quote to installation.
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Keith G.
HAMPTON PARK
February 2023
I am happy with the service and workmanship that the 2 technicians from Coldflow provided. They manners were good and they were friendly. No mess was left behind and the work site didn't require ccleaning. I would be happy to recomend Coldflow to anyone. Thanks again for your great work.
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NEMANJA S.
HAMPTON PARK
November 2021
Daniel Hay - Sales consultant was awesome and he recommended the best EvapCooling system for my double storey house. Installers were amazing. Did the best and clean job. Highly recommend ColdFlow for professional service and they are THE BEST in Melbourne. PERIOD.
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PARAM C.
HILLSIDE
December 2023
Very glad and relieved I chose Coldflow. Your installer Murray arrived at 7am Monday 21st, was quickly to work with a minimum of fuss. Old Brivis unit and new Braermar unit out and in through the roof. All over by 9am. He showed us how to use the Braemar control unit before leaving. Great job.
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PETER H.
MITCHAM
January 2024
Very likely, your team arrived on time. They worked quickly and efficiently, plus they were very friendly. They left our house as they found it , clean and tidy. Just one thing they left behind a piece of equipment which I'm sure they can use. It is no use to us, so it would be a shame to throw it out. Many Thanks.
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ANNELISE B.
ROWVILLE
February 2023
The technicians phoned ahead to say they were 30 mins away, they were on time, clean in their work, friendly and personable, explained what they were doing. They worked efficiently and gave clear information about what they had done an dhow to maintain the units
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KENSINGTON
September 2024
We are completely satisfied with our experience from the initial sale to installation of our heater, coldflow have been professional, prompt to our needs in obtaining a much needed heater, the installers were friendly and professional and we highly recommend coldflow to anyone wanting to purchase their products.
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HOPPERS CROSSING
August 2024
More Coldflow Customer Reviews >

Why Choose Coldflow For Heating & Cooling?

50+ Years Family Owned & Operated
Servicing Melbourne-Wide
Over 150,000+ Installations
In-House Engineering Design Team
6 Years Installation Guarantee
7 Years Manufacturer Guarantee
Dealer Only Brands: Daikin, Breezair, etc.
Interest Free Finance Packages