Featured Coldflow Customer Reviews

Customer feedback is important to us at Coldflow. We view it as a valuable opportunity to learn about what we're doing well and where we can improve.

The reviews and input from our valued customers are instrumental in our ongoing pursuit of delivering top-notch air conditioning products and services.

We genuinely appreciate the feedback we receive, and we eagerly anticipate the continued contributions from our customers. Your insights are invaluable to us as we strive for excellence.

Read our Customer Reviews

Reading through our numerous customer reviews below hopefully will provide you a thorough understanding of Coldflow's strengths and attention to customer service for our wide range of cuastomers and air conditioning installation and service.

New Unit Installation Reviews

Happy with the sales and installation service for the product. Service was fast and I was kept well informed of the process. Staff quick to respond to my questions.
NICK O.
ASHWOOD
August 2023
Amazing service from start to finish, thank you to all involved
SCOTT H.
KEILOR EAST
July 2023
Daniel was very prompt and professional in providing all the product information we needed to make a decision. Dave did a great job of installing and rectifying some existing duct issues to make sure it all worked well.
Robert S.
GLEN IRIS
July 2023
We are very satisfied both the helpful advice from Darren S. regarding replacement of our old air conditioner and the installation by the two polite and careful installers. We have already recommended Coldflow to our friends.
JENNIFER B.
HIGHETT
July 2023
Jared was most helpful at all stages especially with filling out the form during the cash back submission to Mitsubishi. I was very happy with Scott the electrician who returned the installation areas back to normal condition. Thanks Jared and Scott.
LIZ P.
NOTTING HILL
July 2023
Chris is great to deal with, he is virtuous, professional and knowledgeable. The installation was done to an exceptional standard and we would highly recommend ColdFlow
WENDY D.
NARRE WARREN
July 2023
From first phone call to Darren in Sales and then installation boys I received friendly competent service. Would highly recommend! They were third on my list for quotes. I wish they had been no.1!!! Would have saved time and energy. Thanks to all??
MARLENE G.
EDITHVALE
July 2023
Consultant specialist Tom is a great helper, courteous and professional. The process is so efficient from the model chosen to the installation only took one day. Strongly recommend and deeply appreciate.
LINA L.
OAKLEIGH EAST
July 2023
After 4 weeks of research, quotes & cold to replace split system I am very happy with Coldflow from Daniel coming to give quote, efficient installation by pleasant men & communication on phone. Cosy now with my bigger heating system as advised. Thank you. Would recommend you from my experience.
TRISH A.
BALWYN
July 2023
Overall very happy with every step from start to finish.
LIZ F.
SORRENTO
July 2023

Service and Repair Reviews

The technicians were very friendly and efficient leaving a system installed, working and with rubbish and off-cuts thoroughly removed. A good job.
JOHN P.
MULGRAVE
August 2023
An excellent experience. The online was simple and efficient. The call out team were on time, clean uniforms, friendly and polite. Their work was excellent. Everything was made clear. I honestly couldn't fault my dealings with your firm, you should be very proud of the work you must have done to achieve this standard.
Richard S.
BRIGHTON EAST
July 2023
After an unsuccessful repair of the old unit a new one was sorted and fitted. A first class installation and great service from the sales team
JEFF M.
MONBULK
July 2023
Good reliable honest tradies, explained everything, great job, thank you.
ROBERT C.
MOUNT ELIZA
July 2023
Great Coldflow representative, He explained everything and very informative. In and out in 20 -25 minutes.
NATHAN M.
LANGWARRIN
June 2023
They were fantastic, efficient and treated my home with respect
Alex N.
ASCOT VALE
June 2023
Quick turnaround to install new unit from faulty unit
WAYNE O.
EDITHVALE
June 2023
Your tech was friendly, knowledgeable, showed up on time and explained everything to me very well.
Melissa M.
ENDEAVOUR HILLS
June 2023
They were quick to come out to service my ducted heating and have a look what needs done with my split system (air conditioning) Very satisfied with their customer service over the phone too. Will definitely be using them again.
Effie C.
DEER PARK
May 2023
I have always found the men friendly hard working and professional. I would nor hesitate to recommend. Your company.
MADONNA T.
HAMPTON
May 2023