Featured Coldflow Customer Reviews

Customer feedback is important to us at Coldflow. We view it as a valuable opportunity to learn about what we're doing well and where we can improve.

The reviews and input from our valued customers are instrumental in our ongoing pursuit of delivering top-notch air conditioning products and services.

We genuinely appreciate the feedback we receive, and we eagerly anticipate the continued contributions from our customers. Your insights are invaluable to us as we strive for excellence.

Read our Customer Reviews

Reading through our numerous customer reviews below hopefully will provide you a thorough understanding of Coldflow's strengths and attention to customer service for our wide range of cuastomers and air conditioning installation and service.

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New Unit Installation Reviews

Very happy with installation. The guys were very professional. Thank you

BRIGHTON

August 2024

Coldflow made the entire process so easy! Tom was great and explained all the different options to me and was able to answer any questions I had. One the day of install, the contractors were professional, friendly and they kept checking in with me to make sure I was happy. Very satisfied with the end result! Thank you all so much :)

PAKENHAM

August 2024

The guys did a fantastic job, my house isn't an easy fit-out but the guys were so patient and competent. won't hesitate dealing with coldflow again.

LAVERTON

August 2024

We are completely satisfied with our experience from the initial sale to installation of our heater, coldflow have been professional, prompt to our needs in obtaining a much needed heater, the installers were friendly and professional and we highly recommend coldflow to anyone wanting to purchase their products.

HOPPERS CROSSING

August 2024

Special thanks to Jared Wates sale consultant for his outstanding help to get the split system installed urgently for my rental property.

KEYSBOROUGH

August 2024

We have enjoyed interactions with you, polite, well mannered n efficient workmen n consultant, thank you. Daniel helped us a lot, appreciated.

TEMPLESTOWE LOWER

August 2024

Great service, very understanding on the day of installation due to our son's autism. Thank-you again

CRANBOURNE WEST

August 2024

Joe and Ron were very friendly and worked tirelessly all day!

RINGWOOD

August 2024

From quote to install went very smoothly. Appreciated the honesty to offer the VEEC rebate as part of quote - other companies gave quotes that did not show this rebate and most likely would pocket the extra themselves. Even the Installation team turned up earlier than expected and did a very professional job. Thanks.

CHELTENHAM

August 2024

Excellent sales service from Daniel Hay and professional and neat Installation by the crew.

HAWTHORN

July 2024

Service and Repair Reviews

The service man was very professional, friendly and told us what he had done. He also informed us what to do if we had any problems. Great employee.

CHELSEA

September 2024

The whole process from start to finish was easy. Our technician George was very efficient and upon completion explained everything to us. Discounted pricing for a double service made it affordable.

UPPER FERNTREE GULLY

September 2024

The technician that came out was polite, respectful, and knew his job. He reset my ducting to work, correctly and it's never been so efficient.

DANDENONG

September 2024

The tricky job was done very quickly and Chris and his assistant were very friendly, listened to any requests I made about the detail of the job, left everything clean and tidy, and now we are nice and warm! I have already recommended your company to a visitor who also needs help with heating and your card is displayed above the remote control for anyone else to see. Cheers!

MOUNT WAVERLEY

September 2024

Friendly and prompt service. They have been servicing out unit for more than 15 years.

CHELSEA HEIGHTS

September 2024

Great service explained everything as they went. Friendly service. Wiped shoes on entering the home. Great to see the apprentice being taken under the wing of an experienced person who was very good at explaining and questioning the apprentices understanding.

IVANHOE EAST

September 2024

Lachie was an excellent communicator and an efficient and careful worker. He's an excellent ambassador for your company.

BEAUMARIS

September 2024

The technicians phoned ahead to say they were 30 mins away, they were on time, clean in their work, friendly and personable, explained what they were doing. They worked efficiently and gave clear information about what they had done an dhow to maintain the units

KENSINGTON

September 2024

Very prompt attendance, no fuss, good communication about the problems with our very old heater!

MOUNT WAVERLEY

September 2024

The Guys were brilliant: thorough and efficient. Can�t praise them highly enough

STKILDA EAST

September 2024

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