Featured Coldflow Customer Reviews

Customer feedback is important to us at Coldflow. We view it as a valuable opportunity to learn about what we're doing well and where we can improve.

Our customers' reviews help us to continue providing the best possible products and services.

We are grateful for the feedback we receive, and we hope that our customers will continue to provide it.

New Unit Installation Reviews

Our two installers were magnificent . Punctual, clean , friendly. They asked for our input and only did so once we were happy. Chris did a great job from start to finish. The end product is perfect for us. Again praise to everyone . Many thanks.
ADRIAN O.
DIAMOND CREEK
March 2023
Great Service and Installation. Highly recommended.
MARIO R.
SOUTH MORANG
March 2023
Everything went well. The installers were fantastic.
KAREN C.
CLARINDA
March 2023
Great team. Fast and efficient service and installation. Great communication. Will definitely recommended.
Emily S.
GOWANBRAE
March 2023
very satisfied with instalation will test unit next week as i will not be there
SILVO Z.
ST ALBANS
March 2023
The whole process was really easy .I received an Affordable quote , they were super accommodating to my work hours and installation was fast and the guys were respectful and professional . Thank you , will definitely recommend
Dani O.
WERRIBEE
March 2023
Seamless company to deal with from enquiry to installation. Highly recommend.
JANELLE H.
MOONEE PONDS
March 2023
Daniel H, the person that measured up and provided the estimate was excellent. He was very professional and came across as very honest and trustworthy. The installer's were excellent on the day they just got on with the job and removed all the rubbish and vacuum up afterwards.
MARIAN D.
EDEN PARK
February 2023
The whole installation and mains connection went seamlessly, with only a very small 'mains disconnect' period, which was great as my son is currently WFH and had a very small unavailability time with work. Very happy with the whole process, from quote to installation.
Keith G.
HAMPTON PARK
February 2023
We were very happy with the whole process, from the Sales Consultant Liam, to the installers Josh, Anton, Bailey and Casper. They were all excellent workers from the moment they arrived to when they left. They were on time, polite and cleaned up all of their mess. Would highly recommend.
DEBBY F.
CHELTENHAM
February 2023

Service and Repair Reviews

Very happy with service, service person was very professional, punctual and friendly. Great to deal with. Many thanks.
CYRILLE V.
CLYDE NORTH
March 2023
Very likely, your team arrived on time. They worked quickly and efficiently, plus they were very friendly. They left our house as they found it , clean and tidy. Just one thing they left behind a piece of equipment which I'm sure they can use. It is no use to us, so it would be a shame to throw it out. Many Thanks.
ANNELISE B.
ROWVILLE
February 2023
Pleased with service.professional friendly and prompt
Sonia W.
CARRUM
February 2023
Professional service with good explanation of faults and possible options.
Greg M.
DANDENONG NORTH
February 2023
We thought the service was excellent Thank you
TONY W.
ASPENDALE GARDENS
February 2023
I contacted ColdFlow at the busiest time of the year and they attended to my requirments within a couple of weeks , Excellent Customer service , Highly recommend
IAN S.
YARRAVILLE
February 2023
The workmen were all professional, friendly and efficient
JENNY S.
OAK PARK
January 2023
Great service, arrived on time , professional and polite serviceman
Jonathan P.
BURWOOD
December 2022
The guys were very friendly and professional. My air con issue was solved very quickly. I also got some good advice regarding my ducted heating.
Michael L.
BALWYN
December 2022
Seth and Christian were very friendly and completed their task efficiently.
Ben J.
BENTLEIGH EAST
December 2022