Featured Coldflow Customer Reviews

Customer feedback is important to us at Coldflow. We view it as a valuable opportunity to learn about what we're doing well and where we can improve.

Our customers' reviews help us to continue providing the best possible products and services.

We are grateful for the feedback we receive, and we hope that our customers will continue to provide it.

New Unit Installation Reviews

We were very happy with the whole process, from the Sales Consultant Liam, to the installers Josh, Anton, Bailey and Casper. They were all excellent workers from the moment they arrived to when they left. They were on time, polite and cleaned up all of their mess. Would highly recommend.
February 2023
Very polite, knowledgeable and friendly sales and installation staff. Overall a very pleasant experience.
February 2023
Thanks guys, seamless process and a very competitive price.
Annie J.
February 2023
This whole installation process was smooth and very professionally done. This re-inforces by belief that Coldflow are an excellent company
February 2023
The installer was excellent ??. Great workmanship. Very professional.
February 2023
I'm incredibly impressed with Coldflow and all the people I engaged with from my first calling through to my thinking there was a problem with the installation and having my mind quickly and kindly put at ease. A big thank you to everyone involved and I look forward to continuing to do business with Coldflow with doing servicing which I am told is every 3-5 years. Thanks so very much and I will enjoy recommending you to others
Susan H.
February 2023
Dennis and the installers were wonderful, easy to talk to and easy to book. Installation was completed in time and with no mess. Highly recommended.
February 2023
Very professional and clean installation,I would recommend this service
February 2023
We've used Coldflow to purchase and install 3 different systems now, Ducted heating and 2 split systems, and couldn't recommend the more highly! Thanks to all involved!
February 2023
All staff members either on phone or in person were very helpful and polite thankyou
February 2023

Service and Repair Reviews

Very happy with service, service person was very professional, punctual and friendly. Great to deal with. Many thanks.
March 2023
I am very satisfied with the efficient and professional service provided by COLDFLOW. Everything relevant to our new cooling unit was explained clearly, and the work was completed in a neat and timely manner.
February 2023
Very likely, your team arrived on time. They worked quickly and efficiently, plus they were very friendly. They left our house as they found it , clean and tidy. Just one thing they left behind a piece of equipment which I'm sure they can use. It is no use to us, so it would be a shame to throw it out. Many Thanks.
February 2023
Pleased with service.professional friendly and prompt
Sonia W.
February 2023
Professional service with good explanation of faults and possible options.
Greg M.
February 2023
We thought the service was excellent Thank you Pauline
February 2023
I contacted ColdFlow at the busiest time of the year and they attended to my requirments within a couple of weeks , Excellent Customer service , Highly recommend
February 2023
The workmen were all professional, friendly and efficient
January 2023
Great service, arrived on time , professional and polite serviceman
Jonathan P.
December 2022
The guys were very friendly and professional. My air con issue was solved very quickly. I also got some good advice regarding my ducted heating.
Michael L.
December 2022