Featured Coldflow Customer Reviews

Customer feedback is important to us at Coldflow. We view it as a valuable opportunity to learn about what we're doing well and where we can improve.

The reviews and input from our valued customers are instrumental in our ongoing pursuit of delivering top-notch air conditioning products and services.

We genuinely appreciate the feedback we receive, and we eagerly anticipate the continued contributions from our customers. Your insights are invaluable to us as we strive for excellence.

Read our Customer Reviews

Reading through our numerous customer reviews below hopefully will provide you a thorough understanding of Coldflow's strengths and attention to customer service for our wide range of cuastomers and air conditioning installation and service.

New Unit Installation Reviews

Lucas McGann and Lucas installed my unit and they did an outstanding job. My sincere thanks to them both. Dennis was professional, knowledgeable and promptly replied to my concerns.
KEW
December 2023
Would recommend Coldflow installation was smooth they even cleaned up. From start to finish excellent.
ATTWOOD
December 2023
Liam our sales consultant was excellent, and our installation was within a week of paying the deposit. Chris and Dean were prompt and did a great job installing first thing Saturday morning. We were extremely happy with Coldflow's service
FRANKSTON
December 2023
Jared, Lucas and Luke were all very professional, friendly and courteous. We were very impressed with the communication and all were on time for scheduled appointments. They were all just really easy to deal with, we'd definitely recommend Coldflow.
CHADSTONE
December 2023
As I was sure and how I expected it to be - perfect thank you
ELSTERNWICK
December 2023
Whole experience was great that the finished product looks to be installed really neat and tidy. Installers were super helpful and friendly while on site.
LYSTERFIELD
December 2023
Darren Storey - Professional, knowledgeable, easy to deal with. Adam scheduled the installation promptly and then it happened a week earlier - great. Installation crew lead by Jason - fast, efficient, timely - considering the wet weather throughout the morning and hopefully all has been done properly.
DINGLEY VILLAGE
November 2023
The engineers were very friendly and professional. They went out of their way to listen to me as a customer. The quality of their work was top-notch: they knew exactly what to do and they expertly installed the air con devices. Would definitely recommend ColdFlow to my friends and family.
MULGRAVE
November 2023
Kiril and Matt very punctual, worked hard to complete installation (involved coming on a Saturday and Sunday), willing to answer all questions, friendly and a credit to your company. Also willing to clean up afterwards. Dean, electrician, also very professional and arrived when he said he would. Couldn�t speak highly enough of all people that came to our place.
BENTLEIGH
November 2023
The whole process was seamless. Well done to everyone involved. Let's just hope that my Braemer ecostar 5 performs as well as your staff.
OAK PARK
November 2023

Service and Repair Reviews

The technician arrived on time was courteous and likeable and seemed to know what he was doing. I had a query about water in winter when I used the heating and he explained it very well
FAWNKER
December 2023
This is the second time we have had Coldflow at our house. Each time the quotes were competitive. The installers arrived on time and were super efficient removing an old device and installing the new unit. Thanks to the team especially Nick and the electricians
SURREY HILLS
December 2023
Arrived on time, very helpful and friendly, followed up as promised
KALORAMA
December 2023
This is the second air conditioner we've had installed and there were no hassles at all. Everything took place as we were told it would. Most impressed.
DROMANA
November 2023
Very professional and friendly. The guys did a great job!
CANTERBURY
November 2023
I would recommend this business. Very prompt, and the workers were knowledgeable, hard working and very patient explaining how the evaporative system works.
DONCASTER EAST
November 2023
The technician (Matt) was very thorough and respectful. It was simple and quick to organise the service. I will no doubt contact Coldflow first for heating/cooling needs.
MITCHAM
November 2023
Great service just a sour comment on the extra $250 cost incurred by lazy sales person for not following thriu on quote properly this was extremely disappointing in
MORNINGTON
November 2023
On time, description of what would be carried out was acute and worked around me working from home. Happy with the air conditioning service and just awaiting the quote for another unit
YARRAVILLE
November 2023
Correctly diagnosed the issue and fixed it promptly.
ESSENDON
November 2023