Featured Coldflow Customer Reviews

Customer feedback is important to us at Coldflow. We view it as a valuable opportunity to learn about what we're doing well and where we can improve.

The reviews and input from our valued customers are instrumental in our ongoing pursuit of delivering top-notch air conditioning products and services.

We genuinely appreciate the feedback we receive, and we eagerly anticipate the continued contributions from our customers. Your insights are invaluable to us as we strive for excellence.

Read our Customer Reviews

Reading through our numerous customer reviews below hopefully will provide you a thorough understanding of Coldflow's strengths and attention to customer service for our wide range of cuastomers and air conditioning installation and service.

New Unit Installation Reviews

So happy to have you quote and then install our new split systems. Everyone was helpful, friendly, knowledgeable and thoroughly efficient.
SAINT KILDA WEST
November 2023
We had excellent service from quoting to installation. Customer service was 100%
CRANBOURNE NORTH
November 2023
We are extremely happy with the overall purchase and installation process. We also appreciate that there were no issues when we asked to push back the installation a couple of times due to delays with having the painting completed prior.
BLACKBURN
November 2023
I could not be happier. If i could rate you 11 i would. You obviously run a slick operation and every part works very well. Good job. It's nice to work with people who can actually deliver what they promise.
CLIFTON HILL
November 2023
Overall, a very smooth and efficient process. Thanks for the swift install and high quality of work.
GLEN IRIS
November 2023
Very helpful to deal with and made the purchase and installation so easy and pleasant. Thank you.
KOO WEE RUP
November 2023
Every thing went smoothly and professionally both the sales person and the installer were friendly and approachable they both arrived on time and made me feel at ease with the whole process.
HAWTHORN EAST
November 2023
Quote process was great, turned up on time, very friendly and knowledgeable. Guys that installed were friendly, worked well to get the systems in and were very efficient. They cleaned up after themselves, left rooms and outdoors spotless.
MONT ALBERT
November 2023
The team who dealt with us and completed the installation was very professional, great team work and excellent work ethics! Well done Coldflow Team
SYDNEY
November 2023
The Tradesmen started arriving at 7.30am;I'm always up for early starts.The guys were great; very professional and extremely hard working.Fit and finish on the job was excellent and it was obvious to me that quality products were being installed.The operation of the unit was clearly explained to me during the handover and Im very pleased with the product and service I've received during the installation process.The system I had installed was a relatively expensive ceiling mounted ducted system, but hot Summers and cold Winters are now efficiently dealt with,and the investment will pay for itself in the long run, thanks guys, cheers Charlie.
ALTONA MEADOWS
November 2023

Service and Repair Reviews

Jay was polite and thorough, and explained a lot. It is a good service that I'll use again for replacement of my ancient evaporative cooler. Jessica is very nice too
DONCASTER EAST
November 2023
Stress free process and everything was done perfectly and the guys attending were fantastic and knowledgeable
MOOROOLBARK
November 2023
Sergio, was very friendly and explained well what was to be done with unit
LANGWARRIN
November 2023
On time, very professional and helpful. Explained everything carefully, can�t recommend them highly enough!
MOUNT WAVERLEY
October 2023
Service performed promptly, on time and with no unexpected cost. Technician advised me of the problem and very efficiently resolved the issue. Would recommend Coldflow.
ASHBURTON
October 2023
Very professional. Communication great. Will definitely use again.
NORTHCOTE
October 2023
Mark was very thorough when he was servicing our aircon unit and identify the cause for the issue we were experiencing and was clear about what needs to happened. thank you.
BENTLEIGH EAST
October 2023
Very efficient installation. Kept me informed of their arrival time. Removed old unit and rubbish.
BEAUMARIS
October 2023
Tradie was on time. Called before attending as requested. Was clean and efficient.
PAKENHAM
October 2023
Turned up in the time slot indicated. Professional manner. Great service.
MURRUMBEENA
October 2023