Upgrade Your Comfort, Save Up to $5,000 on Installations with the Victorian Government Rebate (VEU) program!

Coldflow your fully accredited VEU provider is able to provide discounted installations on energy efficient air conditioners.

Households can save up to $1,100 per year on energy costs and receive a discounted installation.

Schedule your Free Rebate Consultation Free quotes available for the VEU Rebate program

Click to book an appointment online or organise a call back.

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Say Goodbye to High Energy Bills and Receive a Discounted Installation

Understand how the VEEC rebate program helps you save on energy-efficient air conditioning upgrades.

Learn who qualifies and how Coldflow makes claiming easy.

To benefit from this program, you usually need to replace an old gas heater with an energy-efficient air conditioner. Doing this qualifies you for large discounts.

Are you tired of skyrocketing energy bills and have an outdated air condtioning or heating system that is struggling to keep up? Now is the perfect time to make the switch to a new and energy efficient heating and cooling system.

We're excited to announce that Coldflow is a fully accredited provider for the VEU Program, a limited-time government rebate program that not only puts money back in your pocket by providing a discounted installation cost but also makes the transition to a more energy efficient air conditioning system which will save you money in the long run.

Depending on the existing equipment you are replacing and what you are replacing it with determines the amount of VEEC credits (discount) you will receive as part of the rebate program, this can be as high as $5,000 in some cases.

Coldflow Service Technician Leaving a home

Discounted Ducted Air Conditioning Installations

Imagine a home where you have complete control over your indoor climate, enjoying optimal comfort while significantly reducing your monthly energy bill costs.

Our state-of-the-art ducted refrigerated air conditioning systems are designed to do just that. By participating in the government rebate program, you not only contribute to a greener environment but also enjoy substantial savings on your investment.

Key Features

Energy Efficiency: Our systems are designed to maximize energy efficiency, reducing your carbon footprint and saving you money on energy bills.
Cost Savings: Take advantage of the government rebate to slash installation costs and enjoy long-term savings on your energy bills.
Smart Technology: Our systems come equipped with the latest smart technology, allowing you to control and monitor your home's climate from anywhere.

VEU Program Details

The Victorian Energy Upgrades program is a government initiative that aims to help Victorians reduce their power bills and greenhouse gas emissions by providing incentives to upgrade inefficient appliances

The program offers incentives for households to upgrade to efficient reverse cycle air conditioners, which can heat and cool your home.
Only products meeting VEU program requirements can be installed under this program.
To get a discount on the installation of a heating and cooling system, you must install an approved product.
Sale and Installation of your new system must be carried out by an accredited provider.

Every Victorian household can participate in the program and be eligible for incentives for energy-efficient products and services.

Depending on the existing HVAC equipment being removed and which energy efficent air conditioners are being installed, will determine the amount of rebate available to you, this can be up to $5,000 in some cases.

Private rental properties are eligible to receive upgrades under the VEU program. However, landlords and tenants should work together when undertaking any upgrades to a property.

The average household can save between $120 and $1,100 a year on energy costs depending on the upgraded equipment.

The government is offering generous rebates to encourage homeowners to upgrade their old, inefficient heating and cooling systems.

Don't miss out on this opportunity to save money while making a positive impact on the environment

Act now to secure your rebate and take the first step towards a more comfortable and cost-effective home.

Book an Appointment Online Now

Book a date and time right now for a free home consultation and quote on the Government rebate program.

Book Online Now

Contact us for More Information

Please note: If you have already booked an installation with Coldflow, review important information here prior to your installation date.

Financing Options

Explore our flexible interest free financing options to make the transition even more budget-friendly.

Professional Installation

Our team of professionals ensures a seamless and efficient installation process.

Limited-Time Offer

Act now, as this government rebate program won't last forever. Seize the opportunity to upgrade your home comfort today.

Take control of your home's comfort and finances—act now before this exclusive government rebate program ends.

Your energy-efficient and cost-effective future awaits!

What Our Customers Are Saying

Jared, Lucas and Luke were all very professional, friendly and courteous. We were very impressed with the communication and all were on time for scheduled appointments. They were all just really easy to deal with, we'd definitely recommend Coldflow.

KATE H.
CHADSTONE
December 2023

My ducted air conditioning system was not working it had been installed by another company. I rang to try and get someone to diagnose my problem,on the same day a serviceman turned up and it was fixed for $275.00. Well worth it. Neil from Beaconsfield

NEIL S.
BEACONSFIELD
March 2024

Darren Story was very helpful with the initial site visit, he explained clearly how the installation would run, and gave us the options. Ash and his team did a highly professional job with the installation, and I am thankful that they wore masks as my mum was home recovering from surgery. A brilliant job all round, thank you very much.

Patricia j.
PARKDALE
April 2023

The two technicians were well mannered, presented well as representative of your company and did a good job explaining what they had done in terms of the service of our gas heater. They were polite, arrived when they said they would which is important given we work form home and have work commitments. Great ambassadors for your company.

MARIANNE S.
BALWYN
April 2025

We had a great experience. We were called when there was a cancellation and had the heater installed very quickly. Nick who did the installation did a fantastic job, please pass our thanks on to him. Would highly recommend his work to anyone. Kind Regards

IAN G.
ASHWOOD
January 2024

The whole installation and mains connection went seamlessly, with only a very small 'mains disconnect' period, which was great as my son is currently WFH and had a very small unavailability time with work. Very happy with the whole process, from quote to installation.

Keith G.
HAMPTON PARK
February 2023

The installers were exceptionally good. Understood the fragility of my ceiling and dealt with my threatening neighbour when they climbed on the roof on my side. The technician also gave me advice on how to keep the filters healthy and what setting to use. Thanks Coldflow.

JULIE D.
HAWTHORN
January 2025

During the quote process, Jared was very informative about the options available, booking staff for install were extremely accomodating for an earlier installation date & install process was fast & efficient. I would highly recommend Coldflow to anyone looking at ducted heating. Thanks Team!!

KATHLEEN K.
FERNTREE GULLY
May 2025

We were very happy with the whole process, from the Sales Consultant Liam, to the installers Josh, Anton, Bailey and Casper. They were all excellent workers from the moment they arrived to when they left. They were on time, polite and cleaned up all of their mess. Would highly recommend.

DEBBY F.
CHELTENHAM
February 2023

This was an incredibly easy process for us from start to finish. Daniel was wonderful at determining the best fit for our house and life and made the selection process so easy. The team on the day were quick and did a great job. We can't believe it didn't even take a full day. We are so happy with everything!

Tess F.
COBURG
January 2023

Rang for a service on the existing gas ducted heating system to find the system had died. A quote for a new system was provided on the day and installed the next day. The installation team were excellent, providing great advice and support during the installation. Sincere thank you to all.

TINA M.
TEMPLESTOWE
June 2025

We had so much trouble getting information and things booked in with other companies but Coldflow were just wonderful!! We cannot thank you all enough for getting on to things so quickly for us. Communication excellent and overall a fantastic service! Can highly recommend.

LAUREN D.
BELLGRAVE
June 2022

After 4 weeks of research, quotes & cold to replace split system I am very happy with Coldflow from Daniel coming to give quote, efficient installation by pleasant men & communication on phone. Cosy now with my bigger heating system as advised. Thank you. Would recommend you from my experience.

TRISH A.
BALWYN
July 2023

Relatively minor problem. Serge took due diligence and checked whole unit. May need a new stop valve in future. He explained how how well our 19yo unit is functioning and gave us thoughts on future possibilities. Obviously a very experienced technician and a real gentleman.

ROD P.
KILSYTH SOUTH
February 2025

Jarred from Sales did an excellent job at explaining the whole process, helping me choose the correct model etc. Scott the installer was excellent, very clean, respectful, punctual and ensured the site was left in a clean state. Inside the house was also left spotless.

ROSS Y.
MOUNT ELIZA
January 2025

Ray did an excellent job. As it turned out, the error that caused the problem was cleared when the power was off after the storm, but he still made sure the system was working properly by doing a really thorough check of everything. Very helpful, professional and clearly very keen to make sure the job was done properly. Great work!

ANDREW R.
MULGRAVE
February 2024

Very likely, your team arrived on time. They worked quickly and efficiently, plus they were very friendly. They left our house as they found it , clean and tidy. Just one thing they left behind a piece of equipment which I'm sure they can use. It is no use to us, so it would be a shame to throw it out. Many Thanks.

ANNELISE B.
ROWVILLE
February 2023

The engineers were very friendly and professional. They went out of their way to listen to me as a customer. The quality of their work was top-notch: they knew exactly what to do and they expertly installed the air con devices. Would definitely recommend ColdFlow to my friends and family.

GREG C.
MULGRAVE
November 2023

This my third dealing with Coldflow (3 different properties). Their response times are quick and they make the process extremely easy. The sales person is professional, responsive and easy to deal with. The installers took care, were polite and very easy to deal with.

Debra K.
ASCOT VALE
April 2023

I was happy with the whole procedure, the cheerful telephone contacts including Adam, the visit from Chris for the original service, the quotation and information from Brian and the two installers yesterday. Thank you all for being so positive and Helpful.

VERONICA N.
ENDEAVOUR HILLS
June 2023

I had not dealt with Coldflow until very recently. In a two week period I have dealt with service, sale and installation personnel. All of them were extremely pleasant to deal with, very helpful and efficient - great customer service makes happy customers :)

WENDY L.
MALVERN EAST
August 2023

I just had my two units installed. Please pass on my thanks to Jared Wates, who provided the quote, and the team that installed the systems today. The installation team worked really hard, double-checked, if not triple-checked, and certainly made sure things were clean when they left. A very professional and courteous team.

STEPHEN R.
ROWVILLE
May 2025

The whole process from selecting the Aircon, advised by Sales Rep Jared to the installation by Bailey and Anton was so efficient and smooth flowing. Installers were exceptionally courteous and helpful and professional. I couldn't be more pleased with the overall experience. Thank you very much!

Ranjit K.
FOREST HILL
June 2023

I received a welcome email reminder that a service was due and made a booking date to suit. Your technicians contacted me the day before to confirm a time and they arrived on time as promised. The work was carried out efficiently by two young men, Steven and Hilo, who did so with courtesy and good humour. They are a credit to your business.

AAFKO S.
HEATHMONT
October 2024

STEVEN crcic IS THE man !!!!! I have never had a better service in my life my girlfriend and I are so stoked he got the fan in the other room working. He was professional caring and overall a champion. Give the brother a few weeks paid time off and a raise and a promotion. 10/10 can't recommend enough

MARCUS K.
COLLINGWOOD
January 2024

This is the second time we have had Coldflow at our house. Each time the quotes were competitive. The installers arrived on time and were super efficient removing an old device and installing the new unit. Thanks to the team especially Nick and the electricians

STEPHEN G.
SURREY HILLS
December 2023

The Salesman Craig who came to our home was very friendly, helpful and efficient. It was easy to pay the balance of our order at the Showroom. The two instillation guys who came to our house were also very friendly, helpful and efficient. Overall an enjoyable experience and now we are toasty warm

SANDRA S.
CRANBOURNE
July 2022

The whole process was smooth from beginning to end. (Brian was Sales Rep). Good communication was provided via phone or txt msgs. The installer (Matt) was punctual, professional, polite, friendly, and a hard worker on a very hot day! A/c unit is effective, quiet and a slimline design. Thank You!

JENNY T.
CLYDE NORTH
February 2025

Luckily service personnel came early in the 4 hr window which suited me. Both were very polite and carried out the servicing plus they were able to respond to a couple of questions I had about this aircon unit ( I've recently moved in to new flat) Very satisfied Thank you Julie

JULIE B.
SAINT KILDA WEST
March 2024

Excellent service all round -from person who made appointment to the staff who attended gave great service. Notified half hour before arrival, arrived on time, service completed without fuss, used protector to safeguard flooring and minimise mess, showed photos of issue and how it was rectified, explained report and length of warranty on service.

ROSINA G.
CRAIGIEBURN
July 2024

Once again Brodie excelled and organised a technician to come straight out to tend to a minor issue. No questions asked just great customer service as always. I highly recommended Brodie and the team at ColdFlow. After using them for the first time a few years ago we would not go anywhere else. A huge 'thank you' to everyone at ColdFlow ??

TRACEY S.
GARFIELD
February 2024

Nick came and installed my parents heating and evaporative unit and was absolutely amazing to deal with. He was professional, polite and most of all happy to answer all our questions. Thank you Nick. Thank you to Tom the sales rep who originally came to see us too.

ANGELA M.
RINGWOOD
February 2023

Jared was most helpful at all stages especially with filling out the form during the cash back submission to Mitsubishi. I was very happy with Scott the electrician who returned the installation areas back to normal condition. Thanks Jared and Scott.

LIZ P.
NOTTING HILL
July 2023

Craig was great, explaining thoroughly & giving advice on appropriate systems to best suit our floor plan. Advised where best the systems should be installed. The young lads installing were absolutely marvelous! Very polite, very tidy & we can't fault their work. Thank you to all involved in making our purchase a hassle free transaction

TRACEY M.
BERWICK
November 2023

No ridiculous sales pitches. Gave me the info I needed, weren't pushy but very thorough with info and installation guys were great. Arrived on time, installation was done within time frame, were only happy to leave when they knew I was happy with the job. Highly recommend!!!

Kim B.
MELTON SOUTH
October 2022

I have always had very good service from Coldflow in the past and now at present and I would thoroughly recommend them to everyone who has airconditioning. As our house is relatively new at present, we are waiting to hear from the builders if our system is still under warranty, if it isnt we will certainly get back to you again.

LINDA F.
CLYDE
January 2025

Fantastic service both in regards to receiving the quote (the man sent out seemed to be very knowledgeable and helpful in providing advice on what would work) as well as the installers, who were timely, friendly, knowledgeable and professional in their installation of our split systems :) very very happy with the service we received!!

MARC P.
WOLLERT
January 2024

I was especially happy with the happy with the airconditioner installed in my bedroom.I can highly recommend tle 2 young men who installed it. They were very polite, the airconditioner is well fitted, it works well and when cleaned up after their work. The office workers were helpful responding to calls and answering my questions.

ALMA K.
SOUTH MORANG
May 2024

Team did a great job, install team had to vary the installation location of parts, access etc, vs. communicated during the sales process. This is fine, just a note that worth getting feedback from your install team to your sales team to help future customer comms. The team kept the site clean and took away all rubbish which was great

CHARLIE H.
FAIRFIELD
April 2025

The 2 servicemen were absolutely 1st class. Extremely knowledgeable, clean and efficient. Very importantly they were also extremely considerate of my house and how they conducted themselves! Overall a brilliant experience and I will certainly be telling everyone about the flawless service that I received. Many thanks

BRETT G.
BRIGHTON EAST
January 2024

Our tech Ray did an outstanding job fixing our ducted heating system. It is very obvious that his experience makes him a valuable asset to Coldflow! Thanks for explaining every step of the repair so clearly & for your relaxed & friendly manner! Will 100% rebook a service as it is required down the track! Thanks again!

SEAN M.
DINGLEY VILLAGE
November 2024

Very glad and relieved I chose Coldflow. Your installer Murray arrived at 7am Monday 21st, was quickly to work with a minimum of fuss. Old Brivis unit and new Braermar unit out and in through the roof. All over by 9am. He showed us how to use the Braemar control unit before leaving. Great job.

PETER H.
MITCHAM
January 2024

Prompt and good communication in letting customers know when they are about to arrive. They do and communicate what was done in service. Any questions are answered and I like the professionalism of turning up in a company named work vehicle and uniform. Also the payment method is trusted with a receipt on the email

KATHERINE V.
SCORESBY
November 2024

Chris Didcock was very friendly and reassured me that the issue would be rectified. However, our heater went back to fault mode after Chris left. As promised, Chris came first thing in the morning and reset the heating unit after being in contact with the manufacturer about the error code.

LYNDHURST
June 2024

Coldflow were great to deal with throughout the whole process. Communication was very good. Installers were on time, efficient and friendly. They moved furniture and picture on wall, put a sheet down over the carpet and left everything clean. Explained how to use the split system

HEATHER J.
CROYDON
January 2025

On time, informative quote from pleasant sales person. Quick, clean install from pleasant on time installer. Installation even brought forward, quote on Wednesday, instal on Friday! So far great service just got to see how unit performs in hot weather.

Elizabeth A.
NARRE WARREN SOUTH
September 2023

This is the second time we've used Coldflow, largely due to our positive experience the first time around. Sales process was quick and easy - very clear and helpful with advice and suggestions about what we needed. Installers were lovely - really polite, efficient and thorough. Cleaned up and explained everything. Will recommend to others.

ANDREW B.
BLACKBURN NORTH
August 2022

Amazing turnaround and communication! We had a sales person booked in 3 days after we made the online enquiry. Quote was provided on the spot. All questions answered promptly. Installation one week later. All completed in one day. Sales and installations staff were all super friendly, approachable and helpful. Could not fault the team or service!

MEGAN T.
LAUNCHING PLACE
June 2025

Daniel Hay, the person that measured up and provided the estimate was excellent. He was very professional and came across as very honest and trustworthy. The installer's were excellent on the day they just got on with the job and removed all the rubbish and vacuum up afterwards.

EDEN PARK
February 2023

The two installers where great ( both named Lucas) the installed four in door head and two main units outside. Very please with the end result . This is the second time I have purchased from Coldflow and would not hesitate in recommending you to others.

Geoff B.
WARRAGUL
November 2022

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