Coldflow Heating and Cooling: Your Free In-Home Quote Appointment

What to Expect on the Day

Thank you for booking an appointment with Coldflow! Here's what you can expect during your free in-home quote:

• Professional Assessment: Our experienced sales representative will arrive at the scheduled time, ready to assess your home for the most suitable heating and cooling solution.
• Detailed Discussion: We'll discuss your specific needs and preferences, including room sizes, existing infrastructure, and any unique requirements.
• Personalised Quote: Based on the assessment, we'll provide you with a tailored quote, explaining the recommended systems and their benefits.
• Answering Your Questions: Our representative will be happy to answer any questions you have about the products, installation process, or financing options.

How to Prepare for the Appointment

To ensure we provide the most accurate quote and recommendations, here's what you can have ready:

• Access to Rooms: Please ensure that all rooms you want to be assessed are accessible.
• Plans or Layouts: If available, having a floor plan of your home can help our representative provide more precise advice.
• Preferred Features: Consider what features are most important to you (e.g., energy efficiency, noise levels, smart controls) so we can tailor our recommendations.
• Existing Systems: If you have any existing heating or cooling systems, be prepared to show them to our representative for a better understanding of your current setup.

How to Cancel or Reschedule

If you need to cancel or reschedule your appointment, it's easy:

• Call Us: Contact our customer service team during business hours.
• Online: If you booked your appointment online you can also cancel your appointment online through the link provided in your confirmation email.
• Email: Send us an email at sales.support@coldflow.net.au with your appointment details, and we'll handle the rest.

We understand that plans change, so there’s no charge for cancellations or rescheduling. Just let us know as soon as possible.