Residential Commercial
Current Promotions
200K+
Installations
Contact Us
Call

Service and Repair for All Brivis Heating and Cooling Systems

With a team of Brivis experts to help you with any type or size heating and cooling system, we're here for all your needs!

Brivis Heater Repair Services in Melbourne Brivis Air Conditioning Servicing

Click to book an appointment online or organise a call back.

Request a Service Contact Us

Give your Brivis a Coldflow Service

When it comes to caring for your high-quality Brivis unit, regular servicing is highly recommended. Servicing can also be a requirement to ensure your manufacturer warranty stays current.

Coldflow is Melbourne’s largest complete HVAC provider and offer installation, servicing, maintenance and repairs on all models of Brivis heaters and evaporative cooling systems.

Technician Servicing Airconditioner
Technician Servicing Airconditioner

The Coldflow Service Advantage

Regular servicing by Coldflow will prolong the lifespan of your Brivis Evaporative Cooling, Gas Ducted and Evaporative Cooling, Add On Cooling or Gas Ducted Heating by; removing debris and build-up, inspecting moving parts and identifying parts showing early signs of wear to avoid inconvenient, costly breakdowns.

Some reasons to prioritise servicing of your heating and cooling include; HVAC systems with dirt and grime buildup work harder to provide cool air, moving parts embedded with debris cause a strain on connecting components and compressors and coils that are ‘running hot’ are an expensive repair when they malfunction completely. A Coldflow service includes everything here.

Service and repair work carried out by Coldflow carries a 3 month labour warranty and 12 month warranty on parts.

Treat your HVAC system like the investment that it is and ensure it saves you money, as opposed to costing you more. Keep your energy bills low and maintain the system for as long as possible to avoid the expensive cost of a replacement unit. A Coldflow Brivis service gives peace of mind and will ensure your investment lasts. When it comes to servicing and maintaining your Brivis Evaporative Cooling, Gas Ducted and Evaporative Cooling, Add On Cooling or Gas Ducted Heating, trust the best and most experienced.

HVAC System Types - Service & Maintenance

The Coldflow Service team provides repiars and maintenance services to the following HVAC System Types

Evaporative Cooling Gas Ducted Heating Ducted Refrigerated Split Systems

Service Multiple Systems & Save!

When it comes time for regular maintenance on your Brivis heating and cooling systems, don't forget that we offer a $140 discount if you service multiple units at one call out.

Visit our Special Offers page or contact us now to learn more about how much easier life will be with quality HVAC services from the professionals!

Servicing Every Major Brand

Coldflow service all major brands as well as Brivis, call Coldflow for routine maintenance and having to call us for an emergency breakdown.

Bonaire
Braemar logo

Braemar
Breezair logo

Breezair
Carrier logo

Carrier
Coolair logo

Coolair
Daikin logo

Daikin
Fujitsu logo

Fujitsu
Lennox logo

Lennox

LG
Mitsubishi Electric logo

Mitsubishi Electric
Panasonic logo

Panasonic
Samsung logo

Samsung
Toshiba logo

Toshiba

Book your service today

Experience the peace of mind that comes with a perfectly functioning gas ducted heater or air conditioner.
Don't let your comfort wait!

Coldflow Service Goals

Our goal is to provide our customers with the best possible service, and to do so we offer a 100% satisfaction guarantee on all of our work.

We also offer a free quote on any new installation or complete replacement of an existing system, so you can be sure you're getting the best possible value for your money.

Contact us today to schedule a service call, or to learn more about our services.

Man holding quality logo

What Our Customers Are Saying

We had so much trouble getting information and things booked in with other companies but Coldflow were just wonderful!! We cannot thank you all enough for getting on to things so quickly for us. Communication excellent and overall a fantastic service! Can highly recommend.
Avatar
LAUREN D.
BELLGRAVE
June 2022
Product selection and design was perfect. I was always informed with progress. Installation was carried out by courteous tradesmen. The completed installation was tested thoroughly and I was shown how to operate the equipment. Well done to everyone who participated. Big Thanks!
Avatar
JOHN R.
TEMPLESTOWE
November 2022
This is the second time we have had Coldflow at our house. Each time the quotes were competitive. The installers arrived on time and were super efficient removing an old device and installing the new unit. Thanks to the team especially Nick and the electricians
Avatar
STEPHEN G.
SURREY HILLS
December 2023
The 2 servicemen were absolutely 1st class. Extremely knowledgeable, clean and efficient. Very importantly they were also extremely considerate of my house and how they conducted themselves! Overall a brilliant experience and I will certainly be telling everyone about the flawless service that I received. Many thanks
Avatar
BRETT G.
BRIGHTON EAST
January 2024
I was happy with the whole procedure, the cheerful telephone contacts including Adam, the visit from Chris for the original service, the quotation and information from Brian and the two installers yesterday. Thank you all for being so positive and Helpful.
Avatar
VERONICA N.
ENDEAVOUR HILLS
June 2023
I have always had very good service from Coldflow in the past and now at present and I would thoroughly recommend them to everyone who has airconditioning. As our house is relatively new at present, we are waiting to hear from the builders if our system is still under warranty, if it isnt we will certainly get back to you again.
Avatar
LINDA F.
CLYDE
January 2025
No ridiculous sales pitches. Gave me the info I needed, weren't pushy but very thorough with info and installation guys were great. Arrived on time, installation was done within time frame, were only happy to leave when they knew I was happy with the job. Highly recommend!!!
Avatar
Kim B.
MELTON SOUTH
October 2022
Jared, Lucas and Luke were all very professional, friendly and courteous. We were very impressed with the communication and all were on time for scheduled appointments. They were all just really easy to deal with, we'd definitely recommend Coldflow.
Avatar
KATE H.
CHADSTONE
December 2023
During the quote process, Jared was very informative about the options available, booking staff for install were extremely accomodating for an earlier installation date & install process was fast & efficient. I would highly recommend Coldflow to anyone looking at ducted heating. Thanks Team!!
Avatar
KATHLEEN K.
FERNTREE GULLY
May 2025
Our tech Ray did an outstanding job fixing our ducted heating system. It is very obvious that his experience makes him a valuable asset to Coldflow! Thanks for explaining every step of the repair so clearly & for your relaxed & friendly manner! Will 100% rebook a service as it is required down the track! Thanks again!
Avatar
SEAN M.
DINGLEY VILLAGE
November 2024
The team of installers did a fantastic job. We couldn't believe how quick they were in completing the installation of our new air conditioning system. I wouldn't hesitate to recommend Coldflow to friends or family if they require an air conditioner installed.
Avatar
ANDREW R.
ALTONA
February 2024
The two technicians were well mannered, presented well as representative of your company and did a good job explaining what they had done in terms of the service of our gas heater. They were polite, arrived when they said they would which is important given we work form home and have work commitments. Great ambassadors for your company.
Avatar
MARIANNE S.
BALWYN
April 2025
Prompt and good communication in letting customers know when they are about to arrive. They do and communicate what was done in service. Any questions are answered and I like the professionalism of turning up in a company named work vehicle and uniform. Also the payment method is trusted with a receipt on the email
Avatar
KATHERINE V.
SCORESBY
November 2024
Nick came and installed my parents heating and evaporative unit and was absolutely amazing to deal with. He was professional, polite and most of all happy to answer all our questions. Thank you Nick. Thank you to Tom the sales rep who originally came to see us too.
Avatar
ANGELA M.
RINGWOOD
February 2023
This was an incredibly easy process for us from start to finish. Daniel was wonderful at determining the best fit for our house and life and made the selection process so easy. The team on the day were quick and did a great job. We can't believe it didn't even take a full day. We are so happy with everything!
Avatar
Tess F.
COBURG
January 2023
Sorry I had forgotten the survey. All went well. Ray came as he said and went to work straight away. He left the area clean and tidy after explaining what he had done for the service. Will definitely look to Coldflow in two years time for the next service.
Avatar
LIZ P.
NOTTING HILL
June 2024
Jared was most helpful at all stages especially with filling out the form during the cash back submission to Mitsubishi. I was very happy with Scott the electrician who returned the installation areas back to normal condition. Thanks Jared and Scott.
Avatar
LIZ P.
NOTTING HILL
July 2023
Darren Story was very helpful with the initial site visit, he explained clearly how the installation would run, and gave us the options. Ash and his team did a highly professional job with the installation, and I am thankful that they wore masks as my mum was home recovering from surgery. A brilliant job all round, thank you very much.
Avatar
Patricia j.
PARKDALE
April 2023
Excellent service all round -from person who made appointment to the staff who attended gave great service. Notified half hour before arrival, arrived on time, service completed without fuss, used protector to safeguard flooring and minimise mess, showed photos of issue and how it was rectified, explained report and length of warranty on service.
Avatar
ROSINA G.
CRAIGIEBURN
July 2024
Overall very satisfied. Quick to come out to quote, gave various alternatives and recommendations. Installers were very efficient installing four units in a few hours without leaving a mess and units are positioned nicely. Also much more competitive offer than another couple of quotes I received.
Avatar
PAUL F.
SANDRINGHAM
April 2023
Jarred from Sales did an excellent job at explaining the whole process, helping me choose the correct model etc. Scott the installer was excellent, very clean, respectful, punctual and ensured the site was left in a clean state. Inside the house was also left spotless.
Avatar
ROSS Y.
MOUNT ELIZA
January 2025
STEVEN crcic IS THE man !!!!! I have never had a better service in my life my girlfriend and I are so stoked he got the fan in the other room working. He was professional caring and overall a champion. Give the brother a few weeks paid time off and a raise and a promotion. 10/10 can't recommend enough
Avatar
MARCUS K.
COLLINGWOOD
January 2024
This is the second time we've used Coldflow, largely due to our positive experience the first time around. Sales process was quick and easy - very clear and helpful with advice and suggestions about what we needed. Installers were lovely - really polite, efficient and thorough. Cleaned up and explained everything. Will recommend to others.
Avatar
ANDREW B.
BLACKBURN NORTH
August 2022
Relatively minor problem. Serge took due diligence and checked whole unit. May need a new stop valve in future. He explained how how well our 19yo unit is functioning and gave us thoughts on future possibilities. Obviously a very experienced technician and a real gentleman.
Avatar
ROD P.
KILSYTH SOUTH
February 2025
We had a great experience. We were called when there was a cancellation and had the heater installed very quickly. Nick who did the installation did a fantastic job, please pass our thanks on to him. Would highly recommend his work to anyone. Kind Regards
Avatar
IAN G.
ASHWOOD
January 2024
Craig was great, explaining thoroughly & giving advice on appropriate systems to best suit our floor plan. Advised where best the systems should be installed. The young lads installing were absolutely marvelous! Very polite, very tidy & we can't fault their work. Thank you to all involved in making our purchase a hassle free transaction
Avatar
TRACEY M.
BERWICK
November 2023
The installers were exceptionally good. Understood the fragility of my ceiling and dealt with my threatening neighbour when they climbed on the roof on my side. The technician also gave me advice on how to keep the filters healthy and what setting to use. Thanks Coldflow.
Avatar
JULIE D.
HAWTHORN
January 2025
Coldflow recently removed our gas ducted heating and it replaced with a reverse cycle air conditioner. The process from quote to installation was simple and quick! Communication in the lead up to and on the day of installation was terrific. They also tidied up after themselves! I wouldn't hesitate to recommend Coldflow to family and friends.
Avatar
Madeleine L.
KENSINGTON
September 2024
The whole process from selecting the Aircon, advised by Sales Rep Jared to the installation by Bailey and Anton was so efficient and smooth flowing. Installers were exceptionally courteous and helpful and professional. I couldn't be more pleased with the overall experience. Thank you very much!
Avatar
Ranjit K.
FOREST HILL
June 2023
Team did a great job, install team had to vary the installation location of parts, access etc, vs. communicated during the sales process. This is fine, just a note that worth getting feedback from your install team to your sales team to help future customer comms. The team kept the site clean and took away all rubbish which was great
Avatar
CHARLIE H.
FAIRFIELD
April 2025
We've had the team out on a few occasions now and they have been fantastic. Always on time, great communication and clearly experts in this field. I trust their work and advice and will continue to use Coldflow in the future. I'm already referring them to family and friends.
Avatar
Richard J.
IVANHOE EAST
November 2024
Chris Didcock was very friendly and reassured me that the issue would be rectified. However, our heater went back to fault mode after Chris left. As promised, Chris came first thing in the morning and reset the heating unit after being in contact with the manufacturer about the error code.
Avatar
LYNDHURST
June 2024
I had not dealt with Coldflow until very recently. In a two week period I have dealt with service, sale and installation personnel. All of them were extremely pleasant to deal with, very helpful and efficient - great customer service makes happy customers :)
Avatar
WENDY L.
MALVERN EAST
August 2023
Jared came twice because we had a difficult set-up situation in a rear room with a box gutter. The solution worked out well. David and Daniel were professional and friendly installers who installed without fuss or mess. Sparky (Harold) was also efficient and easy to communicate with. My wife and I are very happy with the installation.
Avatar
Andrew K.
HUGHESDALE
October 2023
I was especially happy with the happy with the airconditioner installed in my bedroom.I can highly recommend tle 2 young men who installed it. They were very polite, the airconditioner is well fitted, it works well and when cleaned up after their work. The office workers were helpful responding to calls and answering my questions.
Avatar
ALMA K.
SOUTH MORANG
May 2024
The engineers were very friendly and professional. They went out of their way to listen to me as a customer. The quality of their work was top-notch: they knew exactly what to do and they expertly installed the air con devices. Would definitely recommend ColdFlow to my friends and family.
Avatar
GREG C.
MULGRAVE
November 2023
Daniel Hay, the person that measured up and provided the estimate was excellent. He was very professional and came across as very honest and trustworthy. The installer's were excellent on the day they just got on with the job and removed all the rubbish and vacuum up afterwards.
Avatar
EDEN PARK
February 2023
We were very happy with the whole process, from the Sales Consultant Liam, to the installers Josh, Anton, Bailey and Casper. They were all excellent workers from the moment they arrived to when they left. They were on time, polite and cleaned up all of their mess. Would highly recommend.
Avatar
DEBBY F.
CHELTENHAM
February 2023
I received a welcome email reminder that a service was due and made a booking date to suit. Your technicians contacted me the day before to confirm a time and they arrived on time as promised. The work was carried out efficiently by two young men, Steven and Hilo, who did so with courtesy and good humour. They are a credit to your business.
Avatar
AAFKO S.
HEATHMONT
October 2024
Luckily service personnel came early in the 4 hr window which suited me. Both were very polite and carried out the servicing plus they were able to respond to a couple of questions I had about this aircon unit ( I've recently moved in to new flat) Very satisfied Thank you Julie
Avatar
JULIE B.
SAINT KILDA WEST
March 2024
The whole process was smooth from beginning to end. (Brian was Sales Rep). Good communication was provided via phone or txt msgs. The installer (Matt) was punctual, professional, polite, friendly, and a hard worker on a very hot day! A/c unit is effective, quiet and a slimline design. Thank You!
Avatar
JENNY T.
CLYDE NORTH
February 2025
Fantastic service both in regards to receiving the quote (the man sent out seemed to be very knowledgeable and helpful in providing advice on what would work) as well as the installers, who were timely, friendly, knowledgeable and professional in their installation of our split systems :) very very happy with the service we received!!
Avatar
MARC P.
WOLLERT
January 2024
The Salesman Craig who came to our home was very friendly, helpful and efficient. It was easy to pay the balance of our order at the Showroom. The two instillation guys who came to our house were also very friendly, helpful and efficient. Overall an enjoyable experience and now we are toasty warm
Avatar
SANDRA S.
CRANBOURNE
July 2022
Darren Storey - Professional, knowledgeable, easy to deal with. Adam scheduled the installation promptly and then it happened a week earlier - great. Installation crew lead by Jason - fast, efficient, timely - considering the wet weather throughout the morning and hopefully all has been done properly.
Avatar
MICHAEL A.
DINGLEY VILLAGE
November 2023
Rang for a service on the existing gas ducted heating system to find the system had died. A quote for a new system was provided on the day and installed the next day. The installation team were excellent, providing great advice and support during the installation. Sincere thank you to all.
Avatar
TINA M.
TEMPLESTOWE
June 2025
I just had my two units installed. Please pass on my thanks to Jared Wates, who provided the quote, and the team that installed the systems today. The installation team worked really hard, double-checked, if not triple-checked, and certainly made sure things were clean when they left. A very professional and courteous team.
Avatar
STEPHEN R.
ROWVILLE
May 2025
Daniel was great to deal with, thorough, answered all our questions and communicated well the whole way through. The installation team that come out were fantastic. Double checked anything they needed to, polite, personable and respectful of our home and that my partner was working from home while they were here.
Avatar
Will C.
ROMSEY
February 2025
Ray did an excellent job. As it turned out, the error that caused the problem was cleared when the power was off after the storm, but he still made sure the system was working properly by doing a really thorough check of everything. Very helpful, professional and clearly very keen to make sure the job was done properly. Great work!
Avatar
ANDREW R.
MULGRAVE
February 2024
The young guy was very polite, knew what he had to do , and told me what he HAD done. BTW , I was the one that organized many of Braemar heaters to be installed here in my village. ( Waterford Valley Lakes) I would have thought that you would have organized ALL the other ones to be serviced at the same time as they are the same age.
Avatar
BERT B.
ROWVILLE
February 2025
The whole installation and mains connection went seamlessly, with only a very small 'mains disconnect' period, which was great as my son is currently WFH and had a very small unavailability time with work. Very happy with the whole process, from quote to installation.
Avatar
Keith G.
HAMPTON PARK
February 2023
More Coldflow Customer Reviews >